Manually submit a port order
In some countries and regions, you may have to manually submit a service request to get phone numbers, transfer phone numbers, release phone numbers, or change addresses. To see what's required for each country and region or to learn more about number porting, see Manage phone numbers for your organization.
Use the steps in this article to manually submit a port order if your country or region isn't listed in the porting wizard in the Microsoft Teams admin center.
Manually submit a new port order request
To manually submit a new port order, send your completed Letter of Authorization (LOA) form directly to the PSTN service desk for your region.
- Download the LOA for your country or region.
- Complete the form.
- Send it to the PSTN service desk for your region.
What else should you know about number porting
To use Calling Plans you must purchase and assign licenses to your users. See Teams add-on licensing.
You must assign the new phone numbers you have to each of your users. See Assign, change, or remove a phone number for a user.