Skype for Business Server 2019 Management Tools

  • Article

Summary: Learn about the service management tools in Skype for Business Server 2019.

Skype for Business Server 2019 offers instant messaging (IM), presence, conferencing, and telephony solutions that support enterprise-level collaboration requirements. The tools to manage these services are both flexible and powerful.

Skype for Business Server 2019 Tools

  Content Description
dashboard icon. Call Quality Dashboard The Call Quality Dashboard (CQD) is a web portal for quickly creating and organizing reports based on Quality of Experience (QoE) data from your Skype for Business environment. The CQD deploys a SSAS cube to aggregate the data in the QoEMetrics database, which enables users to create and modify reports and see them update in real-time. Additionally, CQD exposes web APIs that give users programmatic access to the cube data for use in custom dashboards.
icon for KHI. KHI Resources Key Health Indicators (KHI) are Performance Counters with recommended thresholds aimed at revealing problems that can impact the user experience. The KHI Guide outlines the operational process and remediation steps to maintain a healthy deployment, and includes a sample PowerShell script used to configure KHI Data Collectors and an Analysis and Definitions Workbook which can analyze KHI performance data.
dashboard icon. Statistics Manager for Skype for Business Server 2015 StatsMan is a dashboard solution for viewing KHI calculations in real-time as well as graphed performance counters aggregated across your infrastructure. The dashboard can be used to pinpoint ongoing performance issues, view the results of a planned change to your environment, track resolution of outages, and much more. Out of the box, it is configured with KHI thresholds from the KHI Resources, and can be customized to suit your deployment's unique needs.
SCOM Icon. Manage Skype for Business Server 2019 using SCOM Management pack By using Skype for Business Server 2019 Management Packs, you can identify and address potential issues proactively. In this way, the Skype for Business Server 2019 Management Packs extend the capabilities of System Center Operations Manager.
dashboard icon. Skype for Business Server Capacity Planning Calculator The Skype for Business Server 2015/2019 Capacity Planning Calculator helps you model a topology for your organization's needs.