Manage Exchange Unified Messaging and hosted voicemail
Important
Skype for Business Online operated by 21Vianet in China will be retired on October 1, 2023. If you haven't upgraded your Skype for Business Online users yet, they will be automatically scheduled for an assisted upgrade. If you want to upgrade your organization to Teams yourself, we strongly recommend that you begin planning your upgrade path today. Remember that a successful upgrade aligns technical and user readiness, so be sure to leverage our upgrade guidance as you navigate your journey to Teams.
Skype for Business Online, excluding the service operated by 21Vianet in China, was retired on July 31, 2021.
You can manage Exchange Unified Messaging and hosted voicemail in Skype for Business Online by using a set of cmdlets.
Manage Exchange unified messaging and hosted voice mail
The following cmdlets can be used to manage Exchange Unified Messaging (UM) and hosted voicemail policies:
| Cmdlet | Description |
|---|---|
| Get-CsExUmContact New-CsExUmContact Remove-CsExUmContact Set-CsExUmContact |
Creates and manages contact objects used for Auto Attendant and Subscriber Access services, when Exchange UM is a hosted service. Skype for Business Online works with Exchange UM to provide several voice-related capabilities, including Auto Attendant and Subscriber Access. Auto Attendant provides a way for calls to automatically be answered and routed to the correct person. Subscriber Access enables users to connect to Exchange UM and retrieve email, voice messages, contacts, and calendar information. When Exchange UM is provided as a hosted service, contact objects used for the Auto Attendant and Subscriber Access services must be created by using Microsoft PowerShell. These objects are created and managed by using the CsExUmContact cmdlets. |
| Get-CSHostedVoicemailPolicy Grant-CSHostedVoicemailPolicy |
Manages hosted voicemail policies used in the organization. Hosted voicemail policies specify how unanswered calls are routed to the Exchange UM service. These policies affect only users who have been enabled for Exchange UM hosted voicemail. To verify whether a user is enabled for hosted voicemail, run a command similar to the following from the PowerShell prompt. `Get-CsOnlineUser -Identity "kenmyer@litwareinc.com" |
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