Why am I having problems entering U.K. address information?

Here are some reasons why you may be having problems getting your address or addresses to validate correctly in the United Kingdom (U.K.).

What's wrong with the company name?

If you are having a problem entering the company name, remember:

  • It can have letters, numbers, and the following special characters: , / - + . ' & " _

    Caution

    In the United Kingdom (U.K.), the company name can't have the + sign.

  • It has to be 80 characters or less.

  • It can't start with a special character.

What's wrong with the house number?

If you are having a problem entering the house number, remember:

  • It can have letters, numbers, and the following special characters: - / [ ]

  • It has to start with a number.

  • It has to be 20 characters or less.

  • It can have a capital or lowercase letter.

What's wrong with the house name?

If you are having a problem entering the house name, remember:

  • It can have letters, numbers and the following special characters : , / - + . ' & " _

  • It has to be 50 characters or less.

  • It can't start with a special character.

What's wrong with the street name?

If you are having a problem entering the street name, remember:

  • It can have letters, numbers, and the following special characters : , / - + . ' & " _

  • It has to be 50 characters or less.

  • It can't start with a special character.

What's wrong with the city or town?

If you are having a problem entering the name of the city or town, remember:

  • It can have letters, numbers, and the following special characters : , / - + . ' & " _

  • It has to be 50 characters or less.

  • It can't start with a special character.

What's wrong with the postal code?

If you are having a problem entering the postal code, remember:

  • It can only have letters, numbers, or spaces.

  • It has to have 8 or less letters, including numbers and spaces.

  • Remember that if you are in the United Kingdom (U.K.), you must put the postal code in one of the following formats, where the letter A = character A-Z, the # sign = a number from 0-9, and the _ (underscore) = a blank space. Here are some examples:

Format Example
AA#A_#AA
EC3B 2BD
A#A_#AA
E1W 1AP
A#_#AA
F1 2AG
A##_#AA
C44 8HT
AA#_#AA
DR3 6HG
AA##_#AA
FN35 1TH

Note

If you need to get more telephone numbers than this, please contact support for business products - Admin Help

Transferring phone numbers common questions

Different kinds of phone numbers used for Calling Plans

Emergency calling terms and conditions

Skype for Business Online: Emergency Calling disclaimer label