Insights in Outlook


Exciting news! The Insights Outlook add-in is becoming broadly available for Office 365 users. This describes the new capabilities that users will get.

Did you ever miss an important email or forget a commitment you made to your co-workers? Do meetings and emails tend to take over your calendar? Do you ever wish to see reminders for 1:1 meetings with your manager, direct reports, or other top collaborators? Would you like to be notified if an upcoming meeting doesn't have a quorum?

If your answer to any of these questions is yes, the Outlook add-in provides actionable insights to help you stay on top of your tasks and get more done.

What you might see

Bullet pointTo open the Insights Outlook add-in, select the Insights icon on the Outlook Home ribbon. If you are using Outlook on the web, open an email message, select the ellipsis (...) in the top-right corner of your email message, and then select Insights.

Insights panel

Privacy by design

The Outlook add-in preserves all the data-subject rights afforded by GDPR. The insights you see in the add-in are only available to you. No admin or manager can see these insights. They are computed as needed, from the your email and meeting information, and are never stored outside your mailbox.

Additionally, the add-in begins processing data for insights only after the first time you open it. Learn more about how Microsoft protects your privacy.

Frequently asked questions

The following answers some of the common questions asked about Insights by MyAnalytics.

Q1. Which plans offer this experience?

Bullet pointMicrosoft 365 E5, E3, A5 or A3 for faculty/students, or Business

Bullet pointOffice 365 E5, E3, E1, Business Premium, or Business Essentials

Note: These plans only offer the experience as described in this article. Additionally, users with E5 and MyAnalytics standalone service plan will continue to get the full MyAnalytics experience.

Q2. What is the roll-out plan?

Insights by MyAnalytics is now available to all MyAnalytics users.

Q3. When will the Outlook add-in become available?

The Outlook add-in is now available.

Q4. Will users receive the MyAnalytics welcome email and digests?

MyAnalytics digests will be available to users starting now through the first quarter of calendar year 2020.

Q5. Will users see MyAnalytics in the App launcher?

Yes. MyAnalytics is now available in the App launcher.

Q6. Will anything change for existing users of MyAnalytics?


Q7. How can I turn this off for my users?

To turn this new experience off for users, you can disable access to the MyAnalytics service plan with Office 365 PowerShell. As an Office admin, you can disable the Insights Outlook add-in for the entire organization through the Exchange admin center. For details, see Disable the add-in.