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ChangJoe-2566 avatar image
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ChangJoe-2566 Posted ·

persisting login problems

this site has serious problems. It keeps saying I am not logged in. If go back to a specific forum, and click a given thread, it loses my login from the previous.
you need to fix this, or it is not worth the trouble to use this forum

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1 Solution

pituach avatar image
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pituach Posted ·

Good day Joe,

This site is still under improvement and your feedback is important to help the team (I am not from Microsoft but a community moderator.

I am not familiar with the scenario which you describe or maybe I did not understood your exact scenario. I do not get such issue.

Can you please try to clean the browser cache and re-test it? Maybe it is related to old cookies for example which are not well formatted (as I mentioned the development team still working on the site and changes are made all the time)

You can also use private mode in your browser (it named "incognito" mode in chrome)

Inform us if this still happen after you did it :-)

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For the last few months we have worked on fixing the root cause for the buggy logging experience. This scenario should be fixed now. Thank you both for the feedback.

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