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DanielWood-1127 suggested TracyMyles commented

Unable to open downloaded software via VLSC

To Whom It May Concern: The nonprofit I work for purchased Microsoft Office Suite from Techsoup for my new Mac laptop. I've downloaded the software from VLSC. When I open the software, it asks for my username and password. After I enter it, I get the following message: "There is a problem with your account. Please try again later." I've tried to open the software repeatedly over the past few days. I would appreciate your assistance in solving the problem. Thank you, Daniel

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@DanielWood-1127 , thank you for the feedback. This area is specifically for Microsoft Q&A feedback only, due to this, we are closing this item.

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