I have used Microsoft almost since it began and this has been the worst year of my life dealing with a new computer using Windows 10 that has made no effort to put things right when they have gone wrong. I got so upset by Outlook.com I have refused to use them on my smartphone as they were not sending me emails anyway. As soon as i did this Microsoft knew they had to do something about this and act fast. So they have stopped everything from working and send nasty pages saying "HMMMM we cannot connect". Yes you can and have been doing so all year but Outlook.com is not and never has worked for me. That is why I prefer Google.
So maybe Microsoft should reflect upon its attitude. Rather too precious for its own good for as soon as I can I will jump ship and learn how to use an Apple Mac.It's no skin off my nose. I can afford it but Microsoft cannot afford to lose customers. I have joined Facebook an soon my friends will know about your treatment to this old lady of 83. Turning off everything. OK. Who cares? Microsoft is the loser. I was a faithful customer and now I will see tomorrow when The Tech guys come what you have done and they will know what is what.