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$$ANON_USER$$ suggested Jun 27, '21 saldana-msft commented Jul 1, '21

Profile was Deleted Accident

Hi, I was accidentally delete my profile on Microsoft Learn. Now, my data include badge, module, exp was reset to zero. I had backup data before. Can it fix this? please, I need guide

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TracyMyles · Jun 30, 2021 at 05:10 PM

anonymous user , thank you for the feedback. We are reviewing it and we will be updating this item once we finish the review.

@saldana-msft, can you please take a look at this Microsoft Learn question? thanks!

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DSPatrick commented Jun 28, '21

Microsoft Certification Program is supported on their own forums. You can request help with profile linking (to new account) in dedicated forums here. (Participate\Ask A Question)
Certification Profile/MCID Assistance
Certification Profile/Account Linking

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saldana-msft commented Jul 1, '21

anonymous user unfortunately, no, you cannot recover your account once you delete it. We need to comply with GDPR rules and we remove/anonymize your data upon delete request. Sorry!!

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