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SapnaYadav-0495 avatar image
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SapnaYadav-0495 asked ·

I have a problem with my windows 10 startup (ntkrnlmp.exe missing or corrupt)

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windows-10-general
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@SapnaYadav-0495,
As we are mainly responsible for general issue of Microsoft Teams. Your question is more related to Windows 10. I would remove the office-teams-windows-itpro tag and add as windows-10-general. Hope you get better response.

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Hi @SapnaYadav-0495 ,

Haven't received your message a few days, was your issue resolved?If not, please reply and tell us what's going on to provide further assistance.
If the reply is helpful, please accept it as answer to help other community members quickly find useful responses.

Best regards,
Molly

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KapilArya avatar image
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KapilArya answered ·

Hello,

Try to perform Automatic repair, see if it helps:

https://www.kapilarya.com/how-to-perform-automatic-or-startup-repair-in-windows-10

Hope this helps!

Note: Included link in this reply refers to blog post by a trusted Microsoft MVP. 

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MollyLu-MSFT avatar image
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MollyLu-MSFT answered ·

Hi @SapnaYadav-0495 ,

Welcome to Microsoft Q&A.
Try following steps for trouble-shooting:
1 . Force the machine to reboot --> keep pressing F8 --> into Advanced Boot Options --> select Repair Your Computer to enter WinRE
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2 . Choose Troubleshoot
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3 . Choose Command Prompt
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4 . Run following command in command prompt to repair NTKRNLMP.EXE :

 SFC/Scannow

5 . Reboot to see if you can fix this issue.


Best regards,
Molly


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no-boot-1.jpg (29.0 KiB)
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Hi @SapnaYadav-0495 ,
Just want to confirm the current situations.
Please feel free to let us know if you need further assistance.   
Best regards,
Molly

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