question

JennyFeng-8985 avatar image
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JennyFeng-8985 asked ·

How to remove a Computer from Family Safety

I am recycling a Toshiba laptop from my Granddaughter who is a member of family safety. I want to give the system to an adult daughter to replace her aging laptop.

Current State:

I added the adult daughter's account to the system and successfully logged in

I removed the Granddaughter's account from the Toshiba; she is over 18 so I removed her from the family safety membership

Every time I boot the laptop to the Adult Daughter's account, I get a pop up message: Ask for permission  from an adult .. Widows Shell experience

So, how do I clear this message and de-couple the PC form  family Safety?

Thanks

Referring to question source: https://social.technet.microsoft.com/Forums/windows/en-US/807181a5-7c38-4b6d-9010-cbdd5d1c662e/how-to-remove-a-computer-from-family-safety?forum=win10itprogeneral

windows-10-setup
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1 Answer

Joyqiao-3755 avatar image
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Joyqiao-3755 answered ·

Hi,
1.Reboot Windows in safe mode.
2.Open this location in Explorer: C:\Windows\System32\AppLocker (possibly replace C: with the drive that has your Windows installed on it).
3.Delete the contents of the 'AppLocker' folder.
4.Reboot to get out of safe mode.

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It worked, thanks.

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