Linux Host discovery

Question

Hi
I want to discover a Host with SLES 11 SP4 operating system version, but I get the following error :

Details: Failed to install kit. Exit code: 1
Standard Output: Sudo path: /usr/bin/Extracting ... Installing cross-platform agent ...

Standard Error: INTERNAL ERROR: Incorrect number of parameters passe to

getVersionNumberINTERNAL ERROR: Incorrect number of parameters passed to check_version_installable

Exception Message:

Has anyone ever encountered this problem?

Answer

Hi @vahid ,

which version of SCOM are you using and which Update Rollup Update do you have?
Can you please also post the version of your Linux Management Pack.

What I would do:

Ensure all permissions on the SLES Side are set properly as per:

SCOM: Configuring sudo Elevation for UNIX and Linux Monitoring

https://social.technet.microsoft.com/wiki/contents/articles/7375.scom-configuring-sudo-elevation-for-unix-and-linux-monitoring.aspx

Ensure you have followed all the steps from:

Monitoring UNIX/Linux with OpsMgr 2016

https://kevinholman.com/2016/11/11/monitoring-unix-linux-with-opsmgr-2016/

Checked all suggestions from: Linux server discovery error
https://social.technet.microsoft.com/Forums/en-US/94d836c1-90a7-4a74-bdb5-375c29a027b7/linux-server-discovery-error?forum=operationsmanagergeneral

(If the reply was helpful please don't forget to upvote or accept as answer, thank you)
Best regards,
Stoyan

Answer

Hi @vahid ,

Which SCOM version are you currently running? Have you made sure that your SCOM version supports SUSE Linux Enterprise Server (SLES) 11?

A few things to check:

Make sure your SCOM version supports SLES 11.
Make sure you have sufficient permissions: SCOM: Configuring sudo Elevation for UNIX and Linux Monitoring.
Make sure no firewall is blocking the connection: Configuring a Firewall for Operations Manager.

You may also refer to the following links that may provide some help:

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(If the reply was helpful please don't forget to upvote or accept as answer, thank you)

Best regards,
Leon

Answer

Hi,
as you see from the link I have posted, this error is displayed when the version check cannot be done. From:

Bundle Agent Linux

check_version_installable()

{    
    # POSIX Semantic Version <= Test    
    # Exit code 0 is true (i.e. installable).    
    # Exit code non-zero means existing version is >= version to install.    
    #

    # Parameter:   
    #   Installed: "x.y.z.b" (like "4.2.2.135"), for major.minor.patch.build versions    
    #   Available: "x.y.z.b" (like "4.2.2.135"), for major.minor.patch.build versions


    if [ $# -ne 2 ]; then    
        echo "INTERNAL ERROR: Incorrect number of parameters passed to check_version_installable" >&2    
        cleanup_and_exit $INTERNAL_ERROR

Do you have this behavior with one or with more systems?

Regards,
Stoyan

Answer

Same question here:
Still waiting for a solution!

Answer

Hi,

As Stoyan has suggested, the situation is the same as that described in the TN thread. Is there any chance for us to try one more SLES 11 to see if we can repo the problem?

Alex Zhu

If the response is helpful, please click "Accept Answer" and upvote it.

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