question

shoghishoghi-5905 avatar image
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shoghishoghi-5905 asked ·

Active-X microsoft webbrowser "Server busy error"

Hi

i Have an IP camera with a built in web server. i can use internet explorer to access it. I can easily access it and use by using internet explorer. Anyway i want create my own human machine interface (hmi) to access the camera, so i plan to use an simple active-x Microsoft web browsers just to access the camera. I used a software called Indusoft to build the HMI. That indusoft HMI builder software supports active-x (it is an active -x container), and as per that i used an Microsoft web browsers (active -x) and configure it just to navigate to the ip camera when i press a button. Most of the time This HMI with web browser works fine, but anyway the ip camera has an log on screen which pop up during access time, if i delay to log on, il get the error as below:

26060-serverbusyerror.jpg


Do anybody have any idea on this, but i have no issue if i direct use Internet Explorer application to access it, and although i delay to log in.


"delay to log in" here means:-

When i connect to the camera and the log on 'pop up' screen appears, while using internet explorer, i can just let the pop up screen remain there without typing any username and password to log on, i mean i can delay and type later also, But if i use my own HMI with an active-x microsoft web browsers and if i delay to log on, (wait awhile before type the username & password) i will get the pop-up as above and it will just hang the PC.



what does this issue related to, why when use internet explorer to access i have no issue, but when use an active -x microsoft web browser component, i face this issue??


windows-10-general
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Hi,

Haven't received your message a few days, was your issue resolved?If not, please reply and tell us what's going on to provide further assistance.
If the reply is helpful, please accept it as answer to help other community members quickly find useful responses.

Best regards,
Molly

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hi sorry i guess i mistakenly posted here, i was quite confused on which forum to post and how..... anyway i have i guess i have posted in correct forum, and il follow in that forum.

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1 Answer

MollyLu-MSFT avatar image
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MollyLu-MSFT answered ·

Hi,

Welcome to Microsoft Q&A.
Please understand, the windows performance team's support scope only includes the regular system crash, windows comes with the program crash, black screen and other related issues. This issue involves self-developed programs, which beyonds our scope.

From system side, there are some methods you can try:
1 . Perform a Clean Boot in Safe Mode
Force the machine to reboot --> keep pressing F8 --> into Advanced Boot Options --> select Safe Mode
Clean boot steps are as follow
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

2 . Disable Superfetch service
1) Hold the Windows Key, while pressing “R” to bring up the Run dialog box.
2) Type “services. msc“, then press “Enter“.
3) The Services window displays. Find “Superfetch” in the list.
4) Right-click “Superfetch“, then select “Properties“.
5) Select the “Stop” button if you wish to stop the service.

3 . Disable third party antivirus software

Thank you very much for your understanding.

Best regards,
Molly


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Hi @shoghishoghi-5905 ,
Just want to confirm the current situations.
Please feel free to let us know if you need further assistance.   
Best regards,
Molly

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I actualy wrong posted here, i already posted this same question in another forum of msdn. thank you.

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