question

SanjeevMohindra-1861 avatar image
3 Votes"
SanjeevMohindra-1861 asked giorgidiasamidze-2068 commented

Microsoft Teams Share Screen Failing With iOS 14 Multitasking

I am not able to share the iPad screen if I am using Multitasking. It fails and stops the screen share. Screen share works fine if only a single App layout is used on iPad. Is there a issues with the App?

office-teams-windows-itprooffice-teams-linux-itpro
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I have updated to the latest version of Teams for my iPad pro. The problem still exists. Restart doesn’t help. Obviously this is a bug when we perform multitasking in iPad after updated to iOS 14. Please solve this bug ASAP. Thanks

4 Votes 4 ·

I have exactly the same problem ...please fix this issue I just bought the iPad to be able to share my screen and using the pencil draw the diagrams for my meetings !!! is urgent for you to fix this!

Thanks

2 Votes 2 ·

Good news! Yesterday this problem finally got fixed. I had the same issues, and now can share screen with no problems. Ipad pro /ipados14

1 Vote 1 ·

The problem persists with multitasking while sharing screen!!

0 Votes 0 ·

The problem persists with multitasking while sharing the screen!!

0 Votes 0 ·

Tested again and works. Before, when i shared screen, it would freeze. Now i can navigare through other tasks sharing screen and works.

My specs:
Ipad pro 2018
Teams 2.2.1.
Ipados: 14.3

Hope it works for you.

1 Vote 1 ·
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Hello, When I use split screen on ipad pro camera turns off, so is there any solition?or will it be fixed? thanks in advance

0 Votes 0 ·
BalajiSReddie-3343 avatar image
0 Votes"
BalajiSReddie-3343 answered

The new version of Microsoft Teams for iOS and iPadOS - version 2.1 released on 21st of November 2020 continues to carry the same problem .
The ‘Share Screen’ feature does not work on Apple devices (both iPhones and iPads) that do not have a home button . The older models , iPhone 8 and earlier , iPad Air , iPad Pro that have a Home Button do not face these problems .
Strange - but true .

Someone please look into this .

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JimmyYang-MSFT avatar image
0 Votes"
JimmyYang-MSFT answered BalajiSReddie-3343 commented

Hi @BalajiSReddie-3343,
@SanjeevMohindra-1861
@AsstProfJeffLaiWanFei-3141

Thanks for everyone caring about this issue!

This case has been submitted as a bug to development teams and the status is in investigating. I will follow this issue and provide any solution about it when the status is update in the next time.

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Thanks, hopefully team will find the issue fast. I have been using two devices to log on to teams so that I can use one for attendance and other for screen sharing because of lack of multitasking since iPadOS 14 release. Hopefully, I can come back to one device as soon as this issue is fixed. Screen sharing while multi-tasking is a must have for conducting classes using iPad.

0 Votes 0 ·

The latest update version 2.2 offers no respite . There’s a peculiar problem though . Yesterday Apple updated the iPadOS to 14.3 . Thereafter , the screen sharing worked - albeit only twice . After that the crashing began again . It’s weird .
I wonder if the others are facing the same problem too .

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JME-5669 avatar image
0 Votes"
JME-5669 answered BalajiSReddie-3343 commented

The problem persists, and it is important that the Teams developer team understand the importance of solving it. Online classes cannot be taught smoothly without multitasking. In science and engineering classes, we cannot hide the PDF every time we have to perform a calculation!!

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Please check - I think they seemed to have fixed the issue with the latest update Version 2.2.1 .
Could you validate this ?

1 Vote 1 ·
JME-5669 avatar image JME-5669 BalajiSReddie-3343 ·

Hi BalajiSReddie!
Yes, the problem seems to be finally solved!
I have tested with several applications in split window.
I have noticed that It needs both updates: Teams 2.2.1 and iPadOS 14.3 (it didn't work for me with iPadOS 14.2 and Teams 2.2.1).
We'll be able to easier communicate our classes from now on!
Thank you and Merry Christmas!!

0 Votes 0 ·

Yo-ho-ho ! Merry Christmas to you too my friend ! Stay safe and healthy !

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