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LoringBrister-5483 avatar image
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LoringBrister-5483 asked LoringBrister-1983 answered

the new update for Microsoft Edge making machine crash

the new update for Microsoft Edge making machine crash
when I first saw the new update for the Microsoft Edge Browser I downloaded it; as the install prosses the machine gave me blue screen and crashed!?! I fixed the problem by backing out of the install!?! Now there is a update for the same thing and it crashed the machine I backed out of the installation and had to turn off the Microsoft update to keep the problematic update from causing business loss!?! NOW! the update are not being kept up-to-date this is a serious problem exposing the machine and business to infiltration from out side!?!




I have tried every fix there is on the subject of new Microsoft Edge update crashing machine!?!
clearing browser...ECT
using power shell...ECT
all of the other answers out there!?!
uninstall and install...ECT
trying in safe mode...ECT
the update keeps trying to install and machine crashes!?!

windows-10-generalms-edge
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CarlFan-MSFT avatar image
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CarlFan-MSFT answered LoringBrister-5483 commented

Hi,
What's your system OS build and Edge build?
Type "winver" to check system OS build and view Edge Settings.
If you met a blue screen, check the mini dump/memory dump in C:\Windows.
It will provide some information about the crash.
Best Regards,
Carl

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yes; I did that!?!

it`s unclear what is the problem with the update!?!
windows 10 enterprise with a phone emulator I am using a SIM card, WIFI, and hard wire to connect to internet!?!
I looked at event viewer and the same thing not clear what is the problem!?!
I used power shell to fix the problem and did not do anything!?!
the memory dump was not clear what the trouble was and cleaned all memory!?!
this has happend many times and can`t find the answer for the fix!?!
could it be the icons links to the websites I have in the tile windows?!?

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LoringBrister-1983 avatar image
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LoringBrister-1983 answered

the fix is updating BIOS!!!!

when using a motherboard that is windows 10 capable the OS will not update the latest version of your BIOS!?!

the new update from edge browser will conflict with the BIOS security causing a (shutdown) to protect the OS and BIOS!?!

Always update hardware devices!?!

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