question

buinhattruong avatar image
1 Vote"
buinhattruong asked GirijaGholkar-8208 answered

Unable to Activate a sandbox or lab

Hi, i got the following message

Email is required to activate a sandbox or lab
Your Microsoft account must be linked to a valid email to activate a sandbox or lab. Go to Microsoft Account Settings to link your email and try again.
For more information, please check the troubleshooting guidance page.

I followed the same guides but it seem still not getting done so i can not go further training, please help.

My account: truongbn@gmail.com (or buinhattruong)

Thank you,
Truong

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cjbailey-6872 avatar image
5 Votes"
cjbailey-6872 answered

did you ever get a decent answer ?

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IvyChang-8934 avatar image
1 Vote"
IvyChang-8934 answered

Serious complain to Microsoft support! I try calling from HK 23889600, they have internally transferred me to 2 call operators, then gave me another number 30713055, which then asked me to call the tired number of 800903769, and finally the IVRS simply cut my line! All i am asking is to activate my sandbox! i tried hundreds of time to link it with my email address, it just keep looping on the same page to ask me to login my MS account which i have already logged in or how can I view my profile setting? its totally frustrating!

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GirijaGholkar-8208 avatar image
0 Votes"
GirijaGholkar-8208 answered

I am also facing same issue. You can't link personal account. You need to have paid business email outlook account. Please let me know whether it works if someone has linked paid business email outlook account.
Please let me know if someone has found answer to this.

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