Okay so the backstory,
My dad's computer blue screened and ive been trying to help get it running again because there are some important files that he doesn't want to lose. So im trying to not wipe the drive and do a clean windows install except as a last ditch effort. Im not the most tech savy person, but Ive built a couple of machines and can stumble my way through some BIOS menus so I wanted to at least try to help.
When it boots through the default drives it gets stuck in the blue screen loop with the error
:( Critical Process Died
So!
I got a Windows 10 recovery USB running to try and access the recovery/repair options through it.
I tried to uninstall the most recent updates and system updates and this failed.
I tried to use the system restore, and there were no available restore points we could jump back to.
All of the available troubleshooting options either retured the computer to the bsod loop, or flat out failed.
Maybe I can get it to boot in safemode through command prompt
I found a helpful looking command:
c:\> bcdedit /set (default) safeboot minimal
But it returned
An error occured while attempting to reference the specified entry.
The system cannot find the file specified.
and now im not really sure what to try next because im about at the limit of what I know how to do when it comes to these things.
The machine is one of those HP all in ones so this severly limits what options I have available as far as hardware swap outs goes.
It has an intel i3 and its a 64bit system.
And as far as I know its up to date with the latest updates and everything If that information helps with anything.