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ArjunK-4065 avatar image
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ArjunK-4065 asked ·

No access to internet even after uninstalling CS. Please help 🥺

28389-img-20200926-142535-01.jpg


windows-10-securitywindows-10-network
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GloriaGu-MSFT avatar image
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GloriaGu-MSFT answered ·

Hi,

Thank you for posting in Q&A!

According to the screenshot, the network connection problem is caused by the "crowdstrike" software.
May I ask that the screenshot is after or before you uninstall the crowdstrike? What's the specific error message of Network connections Diagnose show after you unintalling crowdstrike?

If it's the same error message, the problem is with crowdstrike. Maybe you didn't uninstall it thoroughly.

Since it's a third party software, please refer to crowdstrike technical suppport team for more professional advice, thank you for your understanding!

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ArjunK-4065 avatar image
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ArjunK-4065 answered ·

Thanks for reply. But before uninstall it's strated showing the error even after too same error. Could you please guide me to find WFP in system.

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@ArjunK-4065 Hi,
Please understand that the third-party software is beyond our technical support. But I've found an artical concerning How to uninstall WFP Tools, you can refer to:
http://www.uninstallhelps.com/how-to-uninstall-wfp-tools-1-0.html
The following link is the website of CROWDSTRIKE technical support platform, maybe you can find more professional information on:
contact-support


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