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Joyqiao-3755 avatar image
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Joyqiao-3755 asked ·

Unexpected system shutdown

Hi,

i have a PC of my LAN that sometimes shutdown without any advice.

if i go to explore the events i notice ID6008 = "The previous system shutdown at 4:23:44 PM on ‎2/‎12/‎2020 was unexpected."

Under "Application" i have those errors just before the shutdown:
3603-%E6%8D%95%E8%8E%B7.png



What can i do? .NET errors refers to a profiler that cannot connect, but i don't know if it's related to the shutdowns


Source link:https://social.technet.microsoft.com/Forums/windowsserver/en-US/f9a15d40-3a56-44c1-9806-09978a7d3852/unexpected-system-shutdown?forum=win10itprogeneral

windows-10-setup
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1 Answer

JennyFeng-8985 avatar image
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JennyFeng-8985 answered ·

Hi,

Welcome to our new Microsoft Q&A Platform.

This event is written during startup following an unexpected restart or shutdown. This can be due to one of the hardware component is malfunctioning in your system.


Check if your CPU is overheating. You can check the CPU temperature using any third-party app. If on a desktop computer, check if the Sink fan is working.


Try to clean the heat sink fan by removing the dirt using compressed air.

You need to also check your power supply unit (PSU) for any malfunction. If you have older PSU running on modern hardware, it can create power issues and the system may shut down to prevent any damage to the hardware component.


Also, check the system event log for other events that occurred around the same time as the unexpected shutdown.


Hope above information can help you.

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