question

GiovanniToraldo-2168 avatar image
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GiovanniToraldo-2168 asked ·

Unavailable subscription Azure plan sandbox

Hi there,
I've just created a new customer on a CSP sandbox account, and then I've added the Azure Global product to it.
The issue is that when I try to view all the resources on Azure portal, for the newly subscription, it says the there is no subscription :/


on csp


3733-screenshot-from-2020-03-03-12-19-08.png


on azure portal


3761-screenshot-from-2020-03-03-12-20-25.png


The same happen with the new Azure plan, when trying to view all the resources on the Azure portal it says:

3771-screenshot-from-2020-03-03-12-23-42.png


I remember that the last time i tried, it works.

Maybe I've to wait some time? Maybe the subscription bought on CSP need to be synched on the Azure portal?



azure-active-directorypartner-center-api
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1 Answer

ShashiShailaj-MSFT avatar image
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ShashiShailaj-MSFT answered ·

Hello @GiovanniToraldo-2168 ,

The subscription would have been associated with a azure Active directory. Could you please check if you are signed in to the correct Azure Active Directory. Sometimes there may be a latency of 20-30 mins during initial provisioning but after that it should be smooth and accessible.

3781-changedir.jpg

Please try change directory and try selecting the default directory for the subscription from the list if the one you are logged in .

3762-changedir2.jpg

If this is not the reason , then most probably its latency. Please let us know once you find a solution or it is still not visible. In case the information in this post helps you , please do mark it as answer so that it is helpful to other members of the community searching for similar queries.

Thank you.


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Hi GiovanniToraldo-2168,


Welcome to Q&A Forum.


Is there any updates ? Have you tried the suggestion from shashishailaj ? And is it working now ?


Thanks Best Regards


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