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aayashjain-3879 avatar image
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aayashjain-3879 asked JennyFeng-MSFT commented

not able to update windows 10 pro

not getting updates on windows it shows 'try to reopen settings'
using iso file my all data is getting deleted as I am in the innsider program

windows-10-generalwindows-server-update-serviceswindows-10-hyperv
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@aayashjain-3879
Hi,

Just checking in to see if the information provided was helpful.

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KapilArya avatar image
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KapilArya answered

Hello,

Refer this support article and let us know if you still the issue:

https://support.microsoft.com/en-in/help/12384/windows-10-upgrading-home-to-pro

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JennyFeng-MSFT answered

@aayashjain-3879
Hi,
Which version of windows 10 do you have?
Press the Windows key + R on the keyboard and type winver in the text field and press Enter.

Did you mean you can't get updates in Windows 10 Insider Preview?
Go to CMD and run it as administrator
Now write " SFC /scannow " wait for 2 to 5 seconds
After the scan completes, clean boots your PC to see the issue still happen or not.
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows

If important functionality is unusable, you may want to reinstall your current OS version. You have several options to choose from, including an operating system-only reinstall or a clean wipe of your device: Go to Settings > Update & Security > Recovery and click Get Started under Reset this PC.

Hope above information can help you.

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