The installation ID (IID) and the confirmation ID (CID) do not match the product key.

Scott Williamson 0 Reputation points Microsoft Employee
2023-02-08T15:17:27.94+00:00

We are trying to add the Windows Server 2022 KMS Key to Active Directory Based Activation (ADBA) via Volume Activation Tools. Our VMT server is Windows Server 2019 patched with the January 2023 CU. The error we get is: The installation ID (IID) and the confirmation ID (CID) do not match the product key. We used the same KMS key in a test lab and it worked fine. We are using Offline Activation/Phone Activation.

Windows Server 2019
Windows Server 2019
A Microsoft server operating system that supports enterprise-level management updated to data storage.
3,470 questions
Windows Server
Windows Server
A family of Microsoft server operating systems that support enterprise-level management, data storage, applications, and communications.
12,170 questions
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  1. Limitless Technology 43,951 Reputation points
    2023-02-09T14:39:04.13+00:00

    Hello there,

    Try the following:

    -different DCs in the forest

    as a member of Schema Admins and ---Enterprise Admins

    -all updates from Microsoft Update for Windows Server

    Similar discussion here

    https://learn.microsoft.com/en-us/answers/questions/581063/unable-to-add-kms-host-key-(adba)-error-0xc004f07e

    Hope this resolves your Query !!

    --If the reply is helpful, please Upvote and Accept it as an answer--

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  2. Scott Williamson 0 Reputation points Microsoft Employee
    2024-02-08T17:47:03.9366667+00:00

    Microsoft Engineer responded that phone activation with Windows Server 2022 currently requires the VMT tools to be run from a Windows Server 2022 server.  This is a known issue.