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audreygnyc-3182 avatar image
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audreygnyc-3182 asked StaffordLiamNStudent-2087 published

Bluetooth Missing on Dell Windows 10

The switch for Bluetooth disappeared. I uninstalled it in the device manager and scanned for hardware changes, but it didn't reinstall. I manually reinstalled the drivers from intel's website and it still won't show up. Under services there are three Bluetooth related items all running on automatic. When I run the Bluetooth trouble shooter it says my computer doesn't have Bluetooth. My computer says everything is up to date and so are the drivers.

windows-10-generalwindows-10-setupwindows-10-application-compatibility
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KapilArya avatar image
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KapilArya answered

Hello,

Make sure Bluetooth is turned on BIOS settings.

1369922840620.BT-Bios.jpg

Regards.

Image credits: Dell


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SSengupta-4080 avatar image
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SSengupta-4080 answered

In Start Search type in Services.msc and then hit Enter to open the Windows Services Manager.

Locate and right-click on each of the following services and click on Properties to check if the Startup Type is set to Automatic:

Bluetooth Handsfree Service.
Bluetooth Audio Gateway Service.
Bluetooth Support Service.
Bluetooth User Support Service.
Right-click on the services listed above and click on Properties.

Make sure that the Startup Type of all is set to Manual. Click Apply/ OK.

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TeemoTang-MSFT avatar image
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TeemoTang-MSFT answered StaffordLiamNStudent-2087 published
  1. Open device manager (type it into the search bar on the bottom left or hit Windows+R and type devmgmt.msc)

  2. Click 'View' on the top, and select 'Show Hidden Devices'

  3. If Bluetooth pops up (which it did for me, thankfully), click on it. Right click each of the tabs that appears under Bluetooth and uninstall ALL of them.

  4. Restart your computer. The computer will automatically re-install everything.

If device manager doesn’t show Bluetooth, go to BIOS interface to check if Bluetooth has been disabled.
If Bluetooth does exists, you need to contact manufacturer support for help.


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Nobody do this when I did this and when I restarted bluetooth it was completely off my device. My computer is now incapable of using bluetooth. Thanks.

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