GeForce GPU not working when Kinect DK is activated.

KinectShimiyu 0 Reputation points
2023-02-27T16:55:17.5666667+00:00

When Kinect DK starts up, the Geforce GPU does not start up, but the PC's internal GPU does.

I am using a Core i7 GeForce RTX 3050Ti Laptop GPU.

Please let us know.

Thank you in advance.

Azure IoT
Azure IoT
A category of Azure services for internet of things devices.
384 questions
Azure Kinect DK
Azure Kinect DK
A Microsoft developer kit and peripheral device with advanced artificial intelligence sensors for sophisticated computer vision and speech models.
287 questions
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  1. QuantumCache 20,031 Reputation points
    2023-03-02T05:40:39.54+00:00

    Hello KinectShimiyu, thanks for reaching out to us.

    I thought of sharing few troubleshooting tips!

    • The Kinect DK requires a significant amount of bandwidth and resources to operate, and I think, it is possible that it is conflicting with the GPU for resources.
    • Try using an external power supply for the Kinect DK and see if that resolves the issue.
    • In some cases, the laptop may default to using the integrated GPU when the Kinect DK is connected. You can try disabling the integrated GPU in the BIOS settings and see if that resolves the issue.