MedTech service cannot authenticate against FHIR

Question

I've got an FHIR service and a Medtech service, both with managed identities. The medtech service has FHIR Data Writer and FHIR Data Contributor (tried various combinations of these 2 just in case). Yet the Medtech service keeps sending logs reading: "The HealthCheck [FhirService:IsAuthenticated] did not pass"

Am I doing something wrong? The troubleshooting guide isn't helpful at all.

Answer 1

Rares Iova Thank you for posting your question in Microsoft Q&A. Have you already followed the steps described here: FhirService:IsAuthenticated?

Your system-assigned managed identity needs FHIR Data Writer role as described here and based on the above statement, it looks like you already have. So, please validate if FHIR destination is valid by going to Azure portal -> Destination blade of your MedTech service and ensure that FHIR server field is correctly filled in.

You observe similar errors in your diagnostic settings shown in the example: https://learn.microsoft.com/en-us/azure/healthcare-apis/iot/how-to-enable-diagnostic-settings#use-the-azure-log-analytics-workspace-to-view-the-medtech-service-logs. After validating, I suggest you create a ticket to our support team with required details mentioned below.

Unfortunately, this requires deeper investigation by reviewing the backend logs and the support team has the best tools, resources for that. If you don't have support plan, let me know and I can assist you in creating one-time free technical support request. I hope this helps and let me know if any questions.