win 32 apps failing at ESP during autopilot with error code-0x87D30067 which updates to error code stating detection failure and app is not at all installed on this device. this is not the scenario for all devices, its on few machine where it is noticed to be failed. any help to fix the issue is appreciated.
@svjs-0437, From the error code, it shows the installation is failed during unzip the package. We can see more details in the following link:
https://www.anoopcnair.com/intune-management-extension-level-3-troubleshoot/
Note: Non-microsoft link, just for the reference.
Please check what is the install behavior for this Win 32 app. Is it set as System. Please change to system to see if it it is working.
However, if the issue still persists, please collect the following information to clarify:
1. Did it affect all the Autopilot devices?
2. What are the devices that install successfully? Could you tell us the difference between the working one and the failed one?
3. Go through the logs under ProgramData\ Microsoft\IntuneManagementExtension\Logs to see the detailed error,
Hope it can help.
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Thanks for the response.
I had already gone through the page you have shared, it only says the error occurred, not a resolution for the same. The app is configured in system configuration and as mentioned, it is not failing for all devices.
to answer your query
1. no
2. there is no difference in machine other than serial number, it same model of device with same OS on them
3. only info about detection failure, not sure if this is pre-deployment or post deployment error.
SAP is a complex package. As suggested previously, I think you should make it available for user to install themselves from the Company Portal app. Limit to only core apps and relevant configuration for Autopilot.
Some apps can be problematic during Autopilot. Which app is it? Do you have the option to make it available to the user in the Company portal app after the provisioning is done?
this is SAP package of around 990MB, installing SAP GUI, its package and SAP Business client.
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