question

PesalaSampath avatar image
1 Vote"
PesalaSampath asked Aramos2016 commented

Getting notifications duplicated in Teams mobile app and desktop app

Hi,

There are two issues here,
1.
When using Teams in both PC and mobile device, when a new notification comes for a message, call or any other notification activated activity, I get the notification on both desktop app and mobile app at the same time.

This is when i am using Teams on desktop app. Let say I had a teams conversation on the desktop app. Then after sometime I am logging into the Teams mobile app from phone. Then I am getting all the messages I have already attended to from Desktop app. This is really annoying.

Thank you

office-teams-windows-itpro
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

NikolaDjuricin-2045 avatar image
0 Votes"
NikolaDjuricin-2045 answered

Hi, I had the same problem recently. I don't know if that suits you, I turned off the notifications on my mobile phone. If you are interested, see the details here.


5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JimmyYang-MSFT avatar image
0 Votes"
JimmyYang-MSFT answered JimmyYang-MSFT commented

Hi @PesalaSampath,

In my experience, you can try to disable these notifications in your mobile device. Go to notification settings and you can disable the notifications
(such as message, calling) in the client here.


If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



· 2
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi @PesalaSampath,

Do you have any further issue on this topic?

0 Votes 0 ·

Hi @PesalaSampath,

Is there any update on this case?

0 Votes 0 ·
LeviBaguley-6828 avatar image
12 Votes"
LeviBaguley-6828 answered Aramos2016 commented

There is a setting in the app to change this.

65493-1.jpg

65453-2.jpg

65473-3.jpg

65474-4.jpg



1.jpg (577.0 KiB)
2.jpg (614.1 KiB)
4.jpg (589.6 KiB)
3.jpg (357.9 KiB)
· 3
5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Exactly what I was looking for, thank you.

0 Votes 0 ·

@LeviBaguley-6828

Thank you for the information and detailed screenshots for Teams Android app.
This is a new feature and being able to control.
Too bad that default is not checked already.
Anyhow, thank you one more time.

Kind regards

0 Votes 0 ·

Thanks so much!
This is crazy... This option should come enabled by default...

0 Votes 0 ·