How do I fix Error code: 0x3000008

Tillisch, Erik 25 Reputation points
2023-04-26T19:02:18.6533333+00:00

I have done a lot of digging on this error and followed many of the answers provided, even the 2 here, but I can not overcome this issue with connecting to my Azure virtual desktop. I am using the remote desktop app to connect. I have chosen to connect via subscription and have signed in there. I can see the session broker and I double click it and it launches an RDP session, but dies with the error below

Remote Desktop

There was a problem connecting to the remote resource. Ask your network administrator for help.

Error code: 0x3000008

Extended error code: 0x0

Activity ID: 250bbf90-ee6b-4a00-a470-d94e72ff0000

Any assistance would be appreciated

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,365 questions
Remote Desktop
Remote Desktop
A Microsoft app that connects remotely to computers and to virtual apps and desktops.
4,249 questions

2 answers

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  1. Saad Markou 11 Reputation points
    2023-04-27T15:04:46.29+00:00

    Error code 0x3000008 is a generic error that indicates the Remote Desktop client was not able to connect to the remote resource. Here are a few things you can try to resolve this issue:

    1. Check your network connection: Make sure that your device is connected to the internet and that your network connection is stable. Try connecting to other websites or resources to ensure that your internet connection is working properly.
    2. Check the Azure Virtual Desktop service status: Check the Azure status page to see if there are any issues with the Azure Virtual Desktop service. If there is an outage, you may need to wait for it to be resolved before you can connect.
    3. Check your Azure Virtual Desktop configuration: Ensure that your Azure Virtual Desktop configuration is correct. Check that your session host is configured correctly, and that your user account has the necessary permissions to access the session host.
    4. Try using a different remote desktop client: Try using a different remote desktop client, such as the built-in Remote Desktop app on Windows or a third-party remote desktop client, to see if you can connect to your Azure Virtual Desktop.
    5. Contact Azure Support: If none of the above solutions work, contact Azure support for further assistance. Provide them with the error code and activity ID to help them diagnose the issue more quickly.
    2 people found this answer helpful.
  2. James 5 Reputation points Microsoft Vendor
    2023-05-12T15:28:51.0633333+00:00

    I have the same issue. @Tillisch, Erik were you able to find a fix?

    1 person found this answer helpful.