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DamienBryan-3303 avatar image
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DamienBryan-3303 asked ConradAgramont-6949 answered

Opening a Link to a Powerapps Custom Link Form/ List view in the Quick Launch causes a Out of Memory Error

Hi,

In our Quick Launch we have links to certain Lists, Info Path Forms, Powerapps Forms among other links. When our users click a link to a Sharepoint Custom Powerapp Form that is saved in the Quick Launch it takes them to https://<Tenant>.sharepoint.com/_layouts/15/listhost.aspx and the page after about 30 seconds will time out and returns: Error code: Out of Memory.

THis happens in Edge and Chrome.

This also happens for a link to a saved list view in the quick launch.

Strangely if I copy the link and manually go to it or open the link in a new Tab the form and list load instantly. This has only started happening within the last week.

For both links when it gets to listhost.aspx i get the below error logged in the console.

Uncaught TypeError: Cannot read property 'querySelectorAll' of null
at Function.t._queryFocusableSelector (sp-pages-assembly_en-au_c2ba82505d0b58b27a6e436327d1acb5.js:1)
at Function.t.getFirstFocusableChild (sp-pages-assembly_en-au_c2ba82505d0b58b27a6e436327d1acb5.js:1)
at chunk.sp-command-bar-deprecated_en-us_1b41146a17894f5e5334.js:1

Any Help would be greatly appreciated.

office-sharepoint-online
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@ DamienBryan-3303

Would you tell me whether your issue has been resolved or have any update ?
I am looking forward to your reply.

Thanks,
Echo Du

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EchoDu-MSFT avatar image
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EchoDu-MSFT answered EchoDu-MSFT commented

@ DamienBryan-3303

You could refer to the solution provided by Microsoft official to solve "Browser running out of memory" problem.

"If you run out of memory while using Power Apps, please consider downloading a 64-bit version of Chrome, Microsoft Edge, or Internet Explorer."

The above information from Common issues and resolutions for Power Apps.

Thanks,
Echo Du
=========
@ DamienBryan-3303

………………………………Updated Answer………………………………

Per my test, I could not reproduce your issue. It might be an intermittent problem.

Please try the following points to troubleshoot this issue:

1.Clear cache of your Chrome, then sign in your SP list, try your custom form/list again, check if the issue is solved.
2.Open the "Developer Tool" in your Chrome browser, to track the Network condition, find which request cause the High CPU Utilization:
32841-2.png

3.Turn off the Preview feature to reduce memory consumption and load times .
Edit the custom form/list >> click File tab >> select Settings tab, then select Advanced settings option >> In the Search box, select Preview features under the "All" list >> turn off features which you needed,such as "Use non-blocking Onstart rule" or "More reliable Concurrent function".
32765-1.png

4.Please re-start your PC, then try it again, check if the issue is solved.
5.Please consider removing the custom form/list, and then create a new one for it.

If the issue still exists, please consider submit an assisted support ticket for help through the following link:
https://powerapps.microsoft.com/en-us/support/pro

Thanks,
Echo Du
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Hi,

Thankyou for your response. We already run 64-Bit versions of Chrome on our PC's.

As i said in my original post this has only started happening in the last week and the forms load with no issues if we open in new Tabs. It is simply opening the Form and List View via the Quick Launch menu that causes the Page to crash with the Memory Issue.

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@ DamienBryan-3303

I have updated mu answer.

Thanks,
Echo Du

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https://browser.pipe.aria.microsoft.com/Collector/3.0/?qsp=true&content-type=application%2Fbond-compact-binary&client-id=NO_AUTH&sdk-version=ACT-Web-JS-2.9.0&x-apikey=28f004ff2be44e8997a6f113043d583d-3f663b9a-4911-45b4-be6d-e450ca91e808-7336

This request is taking between 5-10 seconds and it seems to timeout and restart itself.

I tried the Advanced Features but that does not help either.

However im not sure the issue is with the form itself as the page when opened from Quick Launch doesn't get to loading the form.

THanks for your help so far. As seen below this maybe an issue with the latest version of chromium engine that has caused some issues?

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SHEPHERDSteven-3919 avatar image
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SHEPHERDSteven-3919 answered SHEPHERDSteven-3919 published

I'm also getting the exact same thing

Only when opening from quick launch - opening the list from contents or another route works just fine

Using Edge Version 86.0.622.38 (Official build) (64-bit)

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ConradAgramont-6949 avatar image
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ConradAgramont-6949 answered

I ran into this same issue when working with the Microsoft 365 Learning Pathways SharePoint template. I was trying to do a restore and following the instructions below made it crash.

https://github.com/pnp/custom-learning-office-365/blob/main/installation/BackupInstructions.md

When you look at the CustomConfig list, it crashes each time. I think it's because of all the JSON data which is field in the view to show. I just wanted to see the list overall and didn't need the data (yet). So I made a custom view and got me what I needed.

Once I did need the JSON data, I opened Excel and used the Data import feature connecting to SharePoint Online for the SharePoint list and I got everything I needed.

It's not a fix, but maybe this helps you get to the data you need.

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