MS Teams invite link disappears after accepting invite

Fatimah Khan 41

Hi,
MS Teams invite link disappears from the body of the message after accepting an invite. Please help urgently!

Rodney Melby 16 Reputation points

2021-04-08T17:36:33.587+00:00

Same issue, meeting invite deleted from emails once accepted, invite not in trash or deleted, also not in the calendar, therefore I have to ask for another invite.
Amandeep Nagra 11 Reputation points

2021-04-20T19:18:01.697+00:00

I am facing this issue - Teams link disappears after sending invite - help!
Shauna Girard 6 Reputation points

2021-05-06T14:48:47.437+00:00

I have the same problem, and have not seen a fix yet.
JP- MS office 11 Reputation points

2021-07-16T09:57:49.087+00:00

I have exactly the same problem.
This has happened to me with invites from two different organisations - I just thought I had made a mistake the first time, but noticed and checked it immediately with the second organisation.

I missed an important meeting because of this.

I'm told that this has been a common problem in a university where students were accpeting tutor meetings, then didn't have the meeting link
Julie Low | Fancy 1 Reputation point

2021-07-26T19:50:07.12+00:00

I am having the same issue on a Mac. Running the latest system software (Big Sur). When I accept a meeting, the email automatically moves to the trash with no body of message, no record of the meeting on the calendar. I am having to remember to go to the trash to remove the email so I don't miss the link to the meeting. It took me a while to figure this out. It was embarrassing to ask my client to resend the link before I figured out it was moving to the trash. Any new ideas?
Lacounatha 6 Reputation points

2021-09-13T17:02:45.467+00:00

I have the same problem.

Assistant with manager, both on Mac with M365E5 license each.
When she created throught Teams or Outlook an invitation with internal and external, several days after people accepted, the link disappeared !
So today she creates link and if that happens, cancels everything before the meeting and reinvite. Thats not good at all !
Chris Scott 1 Reputation point

2021-09-22T19:46:16.167+00:00

I have been researching a similar issue.
We have people with delegated access booking appointments on the calendars of other people from the web browser. PC and Mac, same behavior.
Intermittently the teams meeting info would not be in the meeting.

In our case when an attachment was added before any text was entered the team info was present, if the content was type first then an attachment added no teams meeting info was created. I don't know why this makes a bit of difference but it allowed us to work around the issue.
Christine Foster 11 Reputation points

2022-03-04T10:04:03.043+00:00

I have had exactly this problem too this morning. I accepted invite from a new client and it disappeared. Thought I was going mad so searched in Mac Mail for it, found it Accepted it again and now it has completely gone, not in junk or bin. I think perhaps as I did it twice it was in Bin when I did it the second time so when deleted from bin it has completely erased it. Thank fully I had replied to the email with link in too with a message so the link remains on there. Must be so embarrassing having to go back and ask for link again.
Nielsen, Huck 0 Reputation points

2023-05-08T20:07:46.8033333+00:00

I was able to regain access to the attachments by right clicking on the event and selecting "send to One Note".
Michael Jessee 20 Reputation points

2023-05-10T01:37:38.8733333+00:00

I had the same problem. It moved it to the sent folder. That's pretty stupid.
DR 0 Reputation points

2023-06-30T16:13:20.4533333+00:00

I don' t like that disappearing mechanism. It should change to accepted, sent to the calendar, or anything you want, but still stay in your inbox. My inbox is like a guide for me. It feels like someone disrespectfully has taken something away from you.
At least they should give you the option to disappear or not disappear automatically your emails.

5 answers

Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor

2020-10-16T01:30:07.707+00:00

@Fatimah Khan ,

Do you mean that after you accept the Teams meeting invite, the email disappear?

It was moved to the Deleted Items folder in Outlook. You can also find the meeting in your calendar.

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11 people found this answer helpful.
Fatimah Khan 41 Reputation points

2020-10-17T04:12:11.717+00:00

Hi Sharon,
Many thanks for the tip. Just as you mentioned, I was able to figure out that the email ends up in Trash so I unchecked the specific command in Mails in MS Outlook. What I find strange is that the body of the message disappears on MS Outlook. And accepting the invite doesn't automatically connect it to the calendar. Not sure how to go about that.
Thanks again!
Fatimah

Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor

2020-10-22T08:41:04.653+00:00

@Fatimah Khan ,
What do you mean “uncheck the specific command in Mails in MS outlook”?

If the response is helpful, please click "Accept Answer" and upvote it.

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Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor

2020-10-27T09:42:57.623+00:00

@Fatimah Khan ,
Any updates now?

Sharon Zhao-MSFT 25,056 Reputation points Microsoft Vendor

2020-10-29T06:54:49.94+00:00

@Fatimah Khan ,
Haven't received your update for a long time, any update now?
If the above suggestion helps, please be free to mark it as answer for helping more people.

ScottMobley 16 Reputation points

2021-04-26T17:08:28.577+00:00

Same issue, meeting invite deleted from emails once accepted, invite not in trash or deleted, also not in the calendar, therefore I have to ask for another invite.
Very embarrassing looking for a job as SAAS account manager and I cant even accept a meeting correctly

JP- MS office 11 Reputation points

2021-07-16T09:59:58.95+00:00

I also have this challenge. Invite isn't in trash or spam - it just completely disappears.

Carol H 1 Reputation point

2021-08-21T19:45:08.093+00:00

For some reason, I had to search by the person's name in the deleted items folder before I could find the accepted "invite" email. Otherwise, if I only looked in the list of deleted items, I still could not find the email. Once I found the sender's "invite" email, I moved the email back in a different folder, then copied and pasted the URL link in my calendar.

Felix Brian 1 Reputation point

2021-09-08T05:52:12.7+00:00

Thank you very much! I have a meeting in 10 minutes and you just saved my life.

weajd 1 Reputation point

2022-07-12T00:01:25.45+00:00

I am still seeing this problem on a MAC using Apple Mail.
I receive an invite and accept and the invite goes into the trash.
Worse - there is no calendar entry after accepting.
I have to manually create the calendar entry.
I am pulling the email back out of the trash and putting it back into my inbox.
I know not to accept the meeting twice because it evaporates into the digital thin air.

Teams is just so much more difficult to use than SKYPE or other third party video conference systems.

Ahmed Cajee 0 Reputation points

2023-08-07T10:30:57.75+00:00

But why does it do this?

tony hug 0 Reputation points

2024-01-11T17:53:08.7833333+00:00

2023 - and i nearly had a heart attack when an interview email body dissapeared... real great answer
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Kevin Miller 26 Reputation points

2020-11-12T15:44:22.903+00:00

We have a situation where a user creates a meeting in her manager's calendar (which she has Editor access over) via Outlook and invites several internal and external users. Those users accept the meeting, At a point a few days later, that same user opens the appointment and creates a Teams Meeting link and clicks on Send Update. All users accept the meeting. However, we are finding that the Microsoft Teams link disappears from the User calendars. They see the appointment in their Outlook Calendar, but there is no Teams link for them to click on and join the meeting. We are running Exchange 2016 in a hybrid environment.
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5 people found this answer helpful.
Andy D 6 Reputation points

2021-03-11T15:34:03.473+00:00

I have upvoted @Kevin Miller 's comment as I have several tickets open within our internal Service Portal for people with the same issue and am hoping to find a solution or explanation - we are in an identical Hybrid Situation at present.

Danielle McCausland 0 Reputation points

2023-04-25T17:51:14.2666667+00:00

I don't find the comments helpful, as much as I am endorsing their accuracy in describing this issue!

cha 0 Reputation points

2023-09-28T03:04:50.25+00:00

I have the same problem, this is 2023 now.

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Rod S 10 Reputation points

2023-04-04T22:16:54.5733333+00:00

I have this problem from any Teams meeting notice. It isn't in Trash and it isn't in the Calendar. It just disappears and there is apparently no interest in fixing this after many years. Just leave the damn thing in my email. PLEASE!
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2 people found this answer helpful.
Danielle McCausland 0 Reputation points

2023-04-25T17:50:21.2966667+00:00

This is a terrible problem and clearly ongoing! Why no help, Microsoft? A recurring meeting indicates in the location that it is TEAMS but the TEAMS info THAT INCLUDES THE MEETING ID is missing in the body of the invite and the location link does not work. I sure hope this gets resolved because it is happening more frequently and I really have no idea when it will happen so I have to scramble to resend a new link.

cha 0 Reputation points

2023-09-28T03:07:51.97+00:00

Only the link was lost, it's remaining the meeting ID xxxx and password, but it is hard to join the meeting.
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Muhammad Nabeel Iqbal 0 Reputation points

2023-07-29T07:26:18.96+00:00

That's not a problem, that's a functionality. When you accept the invite it is removed from your inbox and then an event is scheduled on google calendar. you can check your google calendar and it will be there :)
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A.R. Ganti 0 Reputation points

2024-04-13T00:45:22.4566667+00:00

I had the same question of not finding the Team's link after accepting the invite. It is not in the Deleted Items either. However, when I switched to New Outlook, and miraculously, I found the link.

I still can't see the event in any of my calendars. \

I hope this helps.
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