I am Andreas with the MCID: 990245707 this is the current one, but the first MCID: 990282211 that you deactivated where you did not receive any approval during the online exam. But you entered it as passed exam in the account and you canceled my actual exam on the current MCID, why actually. I am waiting for my MCSA certificate because I have passed all three exams and I do not get it because you built with the Misst account and postponed it so that I do not receive a certificate at all, now I ask you to fix the problem that you caused because I have to apply to go back to work