Azure Traffic Manager
An Azure service that is used to route incoming network traffic for high performance and availability.
111 questions
Azure Traffic Manager Deprecated
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Miguel Alfaiate
0
Reputation points
Hi,
I use the Traffic Manager for some of our sites, but today when I add a new profile, it always has a degraded status.
Analyzing the NGINX logs, the request is not reaching any of our servers.
I don't believe it's configuration, as the other profiles are working (and some pointing to the same servers).
I did the troubleshooting as described here and it always returns 200.
Invoke-WebRequest
cURL
Using this article, I tried to enable logs, but no file is created in storage:
Traffic Manager configuration:
Endpoint configuration:
I'm lost :)
Because other profiles using the same endpoint are online, and the Traffic Manager configuration is simple, nothing complex and it doesn't work.
I really appreciate any help.
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ChaitanyaNaykodi-MSFT 23,426 Reputation points Microsoft Employee2023-05-30T22:15:22.45+00:00 Thank you for reaching out.
We will need to take a look at diagnostic logs in order to determine the cause here.
I understand you have already followed the documentation here to enable diagnostic logging and store them in a storage account. Initially there can be a slight delay is populating the logs. Can you please confirm if you are still unable to view the logs? Thank you! -
Miguel Alfaiate 0 Reputation points
2023-05-31T11:01:06.2133333+00:00 Hi @ChaitanyaNaykodi-MSFT
24hrs later and there are no logs in the storage -
ChaitanyaNaykodi-MSFT 23,426 Reputation points Microsoft Employee
2023-05-31T15:08:44.62+00:00 Thank you for getting back.
To troubleshoot the exact issue I think we will need specialized 1:1 session, where a support engineer can have a screen share session to pin point the issue. If you have a support plan you may file a support ticket, else could you please send an email to azcommunity@microsoft.com with the below details.Subject : Attn Chaitanya
Thread URL: Link to this thread.
Subscription ID
Please let me know once you have done the same.
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Miguel Alfaiate 0 Reputation points
2023-05-31T17:35:21.22+00:00 Could you confirm if the traffic manager is compatible with TLSv3?
Thanks.
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ChaitanyaNaykodi-MSFT 23,426 Reputation points Microsoft Employee
2023-06-01T21:28:21.4466667+00:00 Thank you for getting back.
Traffic Manager does not interact with any HTTPS traffic from the client. The client performs the necessary SSL/TLS handshake with the application service endpoint directly. This documented on point number 8 here.
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Miguel Alfaiate 0 Reputation points
2023-06-02T10:57:54.27+00:00 Issue was solved by changing TLSv3 to TLSv2. There is nothing in the documentation stating which SSL/TLS versions are supported, interesting to add for future references.
Thanks.
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