Can't update Microsoft Developer payout tax profile, about to expire at December 31, 2020.

lau han ching 76

Hello,

I tried many time to update the tax profile on my developer account as per the following instructions from Microsoft, I keep getting the same set of of questions again have answered. Tax profile will expire on Thursday, December 31, 2020 when i check it at Microsoft Partner Center. It's a Microsoft Partner Center bug?

Thanks.

=== update ===

after many trial and error. that have a very small play button at the last page of form, at the bottom. you can not click on the text, but the small little PLAY icon only, click on it, that open another forms and fill in the forms. Submits it and cross your finger and wait.... finally i got it done.... Oops.... crazy

1 answer

Roy Li - MSFT 32,646 Reputation points Microsoft Vendor

2020-10-19T02:04:44.357+00:00
Hello,

Welcome to Microsoft Q&A!

Recently there are some customers meeting the issue about can't not updating the tax profile. I fully understand your feelings. Could you please try the following steps to try again?

Use the latest Edge version on Windows 10

Ensure that your browser language is set to en-US (English American)

Open an in-private browsing window using the latest Edge version on Windows 10

Try the update process again.

If you still have the issue, please let me know.

Thank you.
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lau han ching 76 Reputation points

2020-10-19T16:39:31.493+00:00

Use the latest Edge version on Windows 10
Yay, Version 86.0.622.43

Ensure that your browser language is set to en-US (English American)
In Setting > Language , all i can found is English (United States), so which reality can i get to found the en-US (English American), that is a Bug.

Open an in-private browsing window using the latest Edge version on Windows 10
Yay

Try the update process again.
lost count!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!+

Roy Li - MSFT 32,646 Reputation points Microsoft Vendor

2020-10-20T03:22:53.827+00:00

This might a site issue. Please open a free support ticket here: Contact Us. Choose to Contact us, select Dashboard for Topic and select Account setup and management for issue type. Then you could directly talk to the store team.

lau han ching 76 Reputation points

2020-10-20T11:35:04.457+00:00

Please help notified the Microsoft Partner Center about the issues. Last time, developer can simply do feedback on Microsoft Partner Center portal, missing for a long time. Contact us, talk to robot drive me crazy like check on a help file.

Thanks.

Roy Li - MSFT 32,646 Reputation points Microsoft Vendor

2020-10-21T02:43:32.403+00:00

As I mentioned in my last comment, when you open the support ticket, then you are directly talking to the store team. This the most direct way to contact the team.

lau han ching 76 Reputation points

2020-10-23T00:54:18.27+00:00

show me, how to. i am lost. any screenshots be better.

lau han ching 76 Reputation points

2020-10-23T01:28:12.213+00:00

if issues can not be solved. Feels forced to leaving Microsoft Store, nothing can be done and wasting many hours on making apps. If many dealing with this issues, by right now this issues not existed to causes a issues. Right? Peoples have same issues many weeks ago. So, that a issues. An issues can not be solved. That issues.

Roy Li - MSFT 32,646 Reputation points Microsoft Vendor

2020-10-23T04:46:01.633+00:00

Sure. You could see the screenshot here.

sms 1 Reputation point

2020-11-05T01:00:56.65+00:00

Same problem - been trying for a few weeks. Always get the same questions again even when it says they have been completed.
Win 10 Pro 2004 version, latest patches, latest Edge version etc.

Emil Alipiev 276 Reputation points

2021-02-01T00:55:15.95+00:00

why should we leave the store? i have money i earned there and i want this money. i made hardwork and microsoft cannot fix a simple and crucial bug.

Emil Alipiev 276 Reputation points

2021-02-01T00:56:23.947+00:00

did you find any solution? i have the same issue and i just realized this problem.
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Can't update Microsoft Developer payout tax profile, about to expire at December 31, 2020.

1 answer