Request Endpoint https://southeastasia.api.cognitive.microsoft.com/face/v1.0/detect?returnFaceId=true Response { "error": { "code": "InvalidRequest", "message": "Invalid request has been sent.", "innererror": { "code": "UnsupportedFeature", "message": "Feature is not supported, missing approval for one or more of the following features: Identification,Verification. Please apply for access at https://aka.ms/facerecognition" } } }

Hello @Sretthapon Rattanasri Thanks for reaching out to us. Microsoft facial recognition services are Limited Access in order to help prevent the misuse of the services in accordance with our AI Principles and facial recognition principles . Since the announcement on June 11th, 2020, Azure face recognition services are strictly prohibited for use by or for U.S. police departments. Come back to your issue, there is a limit access for faceId property. To use this feature, you can change returnFaceId=true to returnFaceId=false. If you do need FaceId, please apply for the access - Customers and partners who wish to use Limited Access features of the Face API, including Face identification and Face verification, are required to register for access by submitting a registration form . The Face Detection operation is available without registration. https://learn.microsoft.com/en-us/legal/cognitive-services/computer-vision/limited-access-identity I hope this helps, let me know if you have more questions. Regards, Yutong -Please kindly accept the answer and vote 'Yes' if you feel helpful to support the community, thanks a lot.

API cognitive facedetect error 403/404 UnsupportedFeature

Accepted answer

YutongTie-MSFT 47,256 Reputation points

2023-07-07T21:33:29.5566667+00:00

Hello @Sretthapon Rattanasri

Thanks for reaching out to us. Microsoft facial recognition services are Limited Access in order to help prevent the misuse of the services in accordance with our AI Principles and facial recognition principles.

Since the announcement on June 11th, 2020, Azure face recognition services are strictly prohibited for use by or for U.S. police departments.

Come back to your issue, there is a limit access for faceId property. To use this feature, you can change returnFaceId=true to returnFaceId=false. If you do need FaceId, please apply for the access -

Customers and partners who wish to use Limited Access features of the Face API, including Face identification and Face verification, are required to register for access by submitting a registration form. The Face Detection operation is available without registration.

https://learn.microsoft.com/en-us/legal/cognitive-services/computer-vision/limited-access-identity

I hope this helps, let me know if you have more questions.

Regards,

Yutong

-Please kindly accept the answer and vote 'Yes' if you feel helpful to support the community, thanks a lot.
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Sretthapon Rattanasri 20 Reputation points

2023-07-08T05:44:05.2866667+00:00

@YutongTie-MSFT and Microsoft team,

I think we are facing from below statement , we submitted request form, Can you support to expedite the request? We cannot wait 10 days approval, this case interrupted our business process and lost opportunities for new subscription registration.

Request id : Thank you for applying for Azure Cognitive Services Facial Recognition, dtac trinet company limited! [Application ID 179104]

Please also refer to below id that team got after try to submitted request form
f31ad32a-bedb-4197-a960-569c640630d7
16d455ed-7616-47cf-b42a-288b36120052

BR,

YutongTie-MSFT 47,256 Reputation points

2023-07-08T06:06:15.0066667+00:00

Hello @Sretthapon Rattanasri

Thanks for the information, I have brought this application to product team to prioritize your application. This is a best we can do from our community side, I hope this helps.

Please kindly accept the answer if you feel helpful to support the community, thanks a lot.

Regards

Yutong

Sretthapon Rattanasri 20 Reputation points

2023-07-08T11:03:23.29+00:00

Dear K. @YutongTie-MSFT

How Can we have status for this Azure Cognitive Services Facial Recognition, dtac trinet company limited! [Application ID 179104] krub.

Thanks.

YutongTie-MSFT 47,256 Reputation points

2023-07-09T02:23:49.9966667+00:00

Hello @Sretthapon Rattanasri

I hope my escalation can help you expedite this process, but due to the high volume of requests, gating team is not able to guarantee an ETA for you. I will let you know once we receive any response from gating team, already forwarded your description with your application.

You will receive an email about the final decision.

This process always need two to four weeks, you will receive an email about the final decision. Please add maccount@microsoft.com and csgate@microsoft.com to your Safe Senders list to ensure you receive all correspondence pertaining to your application.

I hope you can understand.

Regards,

Yutong

-Please kindly accept the answer if you feel helpful to support the community, thanks a lot.

Sretthapon Rattanasri 20 Reputation points

2023-07-09T07:59:01.0166667+00:00

Dear K. @YutongTie-MSFT

Thanks for your support krub.

Regards.

YutongTie-MSFT 47,256 Reputation points

2023-07-09T21:37:50.8333333+00:00

Hello @Sretthapon Rattanasri

I just got a quick response from my partner team -

For your request, you should get an answer on your application in next few business days. And my partner team has applied an extension on your subscriptions until 8/31 (effective immediately) so that you have time to remove your dependency on SensitiveAttributes: Age, Emotion, FacialHair, Gender, Hair, Makeup, Smile, as these were scheduled to be deprecated on 6/30.

I hope this helps.

Regards,

Yutong

Sretthapon Rattanasri 20 Reputation points

2023-07-09T22:57:45.2333333+00:00

Dear K. @YutongTie-MSFT

Thank you very much krub , I already informed team to process this krub.

Regards,

Sretthapon Rattanasri 20 Reputation points

2023-07-10T03:23:38.98+00:00

Dear K. @YutongTie-MSFT

Any require change from Face API request side or not krub?

And please clarify more for ... "remove your dependency on SensitiveAttributes: Age, Emotion, FacialHair, Gender, Hair, Makeup, Smile, as these were scheduled to be deprecated on 6/30."

Thanks,

YutongTie-MSFT 47,256 Reputation points

2023-07-11T08:11:06.44+00:00

Please take a look at this document - https://learn.microsoft.com/en-us/azure/cognitive-services/computer-vision/overview-identity#face-detection-and-analysis

Microsoft will be retiring facial recognition capabilities that can be used to try to infer emotional states and identity attributes which, if misused, can subject people to stereotyping, discrimination or unfair denial of services. These include capabilities that predict emotion, gender, age, smile, facial hair, hair and makeup. Existing customers have until June 30, 2023 to discontinue use of these capabilities before they are retired. Read more about this decision here.
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