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Can't reach to https://microsoft.com

Lynn Dai 0 Reputation points Microsoft Employee
2023-08-16T17:02:05.3766667+00:00

We send https head request, with Headers UserAgent, we get 403 response back.
HttpClient instance to send an HTTP request asynchronously

Microsoft Entra Internet Access
Microsoft Entra Internet Access
A Microsoft Entra service that provides an identity-centric Secure Web Gateway that protects access to internet, software as a service (SaaS), and Microsoft 365 apps and resources.
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  1. MojiTMJ 685 Reputation points
    2023-08-16T17:16:46.8066667+00:00

    Hi Lynn, Thank you for reaching out. A 403 response code usually means that you're encountering a "Forbidden" error. This happens when the server understands your request but won't allow it due to authorization issues. Since you're facing this while trying to access https://microsoft.com, there could be a few reasons behind this behavior.

    • User-Agent Issue: The server might not recognize or accept the information about your web browser that's sent with your request. Sometimes, servers reject requests if they don't get the expected browser details. So, ensure your web browser information is accurate and up-to-date.
    • IP Blocking or Restrictions: It's possible that the server has blocked your device's internet address or put restrictions in place that stop your request from going through. This could be due to security measures or other rules set up by the website.
    • Firewall or Security Software: If you're accessing the internet through a company network or firewall, it's possible that these security systems are preventing you from reaching the Microsoft website. Check with your company's IT department to see if they have any rules in place.
    • Content Filtering: Some systems are set up to block access to certain websites based on their content. This might be why you can't access Microsoft's site. Check if any content filtering systems are affecting your access.
    • Temporary Server Issue: Sometimes, websites have temporary problems that result in a 403 response. This could be due to the server undergoing maintenance, updates, or facing technical glitches.

    For troubleshooting:

    • User-Agent: Ensure your browser details are correct.
    • IP and Network: Verify that there are no restrictions on your internet address and that your network isn't causing issues.
    • Corporate Network: If you're on a company network, talk to your IT department.
    • Different Network: Try accessing the site from a different location or network to eliminate local factors.
    • Further Assistance: If the problem continues, consider contacting Microsoft support or checking their technical forums for more help.

    Remember, understanding these issues can be a bit complex. If you found this response helpful, please acknowledge it to help others too.

    Best of luck

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