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ShreyaaGopal-6557 avatar image
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ShreyaaGopal-6557 asked Helda-7930 edited

Unable to login to Authenticator app

Hi. I have previously secured my LinkedIn account via Authenticator app.

Recently I changed my phone and now I m unable to login to LinkedIn account as the authenticator app is not connected to my current phone and unable to retrieve the backup as well. Please help to retrieve my LinkedIn account

microsoft-authenticator
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Hi I am having the same issue and just tried to resolve using the following form

https://www.linkedin.com/help/linkedin/ask/tsvlo

I haven’t got any reply though.. but maybe you want to try it too.

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1 Answer

Catmna-4350 avatar image
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Catmna-4350 answered Catmna-4350 commented

is this a dead forum? any body knows?

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5 |1600 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi. I am having the same issue and just tried to resolve using the following form


https://www.linkedin.com/help/linkedin/ask/tsvlo

I haven’t got any reply though.. but maybe you want to try it too.

1 Vote 1 ·

Well I figure that my issues is related to another thing. After a Factory reset, apple brings back your app and keeps an account inside the MSA, that is a big problem. Because as soon as you open it, the app replace your good backup copy with a new empty one, and screwing up everything. very, very big problem!

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