WebApp Stream logs not showing in Logs table AppServiceConsoleLogs

Virginia Lopez - External 0

Hello,

we have a linux WebApp, we have some logging that we can see in the Stream logs, but I can not see the logs in the AppServiceConsoleLogs table (is empty).

Can somebody help with the issue?

Virginia Lopez - External 0 Reputation points

2023-10-25T11:02:39.68+00:00

We have the Diagnostic settings setup
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1 answer

brtrach-MSFT 15,256 Reputation points Microsoft Employee

2023-10-25T23:00:46.6466667+00:00
@Virginia Lopez - External let me clarify that the AppServiceConsoleLogs table is only used for Windows WebApps. For Linux WebApps, you should be looking at the LogFiles directory instead.

Now, let's check if the diagnostic settings are set up correctly. Can you please confirm if you have enabled the Application Logging (File System) and set the Level to Information in the Diagnostic settings for your WebApp? If not, please follow the steps below to enable it:

Navigate to the page for the App Service instance in the Azure portal.

Select the App Service logs under the Monitoring heading in the menu on the left side of the page.

Change the Application Logging (File System) property to On.

Set the Level to Information.

Select Save to save your changes

Once you have enabled the Application Logging (File System) and set the Level to Information, you should be able to see the logs in the LogFiles directory. If you are still having trouble, please let me know and we can troubleshoot further.
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Virginia Lopez - External 0 Reputation points

2023-10-26T09:11:09.3266667+00:00

Hello,

I created a new webapp with linux and the logs are populating in the AppServiceConsoleLogs table. Also, in the documentation is supported.

Yes, i have setup the Application Logging.

Thank you

brtrach-MSFT 15,256 Reputation points Microsoft Employee

2023-10-26T19:39:40.1433333+00:00

@Virginia Lopez - External Thank you for letting me know. I apologize for the confusion earlier. You are correct that the AppServiceConsoleLogs table is supported for Linux WebApps as well. Awhile ago it was not supported but this has since changed. Will make a mental note of this for the future.

Since you have already enabled the Application Logging (File System) and set the Level to Information, the logs should be available in the AppServiceConsoleLogs table. However, it may take some time for the logs to appear in the table after they are generated but at this point, if nothing is showing, you've given it enough time.

If you are still not seeing the logs in the AppServiceConsoleLogs table, you can try restarting your WebApp and checking again. If the issue persists, you can also try redeploying your WebApp to see if that resolves the issue. Restarting and redeploying are two ways to fix odd issues like this even though they seem like low hanging fruit.

If none of these steps work, please let me know and I have 1 further idea we can look into.

Virginia Lopez - External 0 Reputation points

2023-10-27T07:11:57.8033333+00:00

Hi,

yes, I have try all the things above to make it work, and still nothing..

thank you

brtrach-MSFT 15,256 Reputation points Microsoft Employee

2023-10-31T03:54:29.6333333+00:00

Can you please reach out to us at azcommunity@microsoft.com with the subject as ATTN: Bryan and in the body of the email please include your Azure subscription ID. We look forward to your reply.
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