Need Help Resolving Compatibility Issue with Microsoft Word Versions

Prajwal Zalaki 5

Hi Team,

The report generated through .NET code, including a table with radio buttons, is not functioning properly in Microsoft Word version 2308 (Build 16731.20234), while the same code works without issues in version 2302 (Build 16130.20714). I need assistance in resolving this matter.

Thanks, in advance!

Regards,

Prajwal

Jiale Xue - MSFT 35,556 Reputation points Microsoft Vendor

2023-10-30T02:11:56.9366667+00:00

Hi @Prajwal Zalaki , Welcome to Microsoft Q&A.

What code do you use to generate the report? What version of introp are you using? Will this problem also occur with newer versions of introp?

Prajwal Zalaki 5

Hi @Jiale Xue - MSFT ,

We are using the below code to generate the report.

private void CreateDocForPrint(Reference reference, long customLanguageId)
        {
            // Get rating schema for the template associated with the current reference
            List<CoreXlatTable> ratingSchema = new List<CoreXlatTable>();
            ratingSchema = RatingManager.GetRatingsByTemplateVersionId(reference.TemplateVersion.TemplateVersionId);

            // Get category for the template associated with the current reference
            List<HP.HR.Cap.ERG.Business.Entities.Category> categoryList = new List<HP.HR.Cap.ERG.Business.Entities.Category>();
            categoryList = CategoryManager.GetCategoriesForWord(reference.ReferenceId, customLanguageId, reference.Employee.Sex, false);
            
            int id = 1;

            // Create the word output using the response object
            Response.Clear();

            Response.AddHeader("Content-Disposition", "Attachment;Filename=" + reference.Employee.Name.Replace(",", "_") + ".doc");
            Response.Buffer = true;
            Response.Charset = "UTF-8";
            Response.ContentType = "application/vnd.word";


            Response.Write("<html>");
            Response.Write("<head>");
            Response.Write("<META HTTP-EQUIV=\"Content-Type\" CONTENT=\"text/html; charset=UTF-8\">");
            Response.Write("<meta name=ProgId content=Word.Document>");
            Response.Write("</head>");
            Response.Write("<body>");

            //Write all the Employee details
            Response.Write(" <div style=\"font-family:verdana,'Times New Roman',Arial;font-size:10pt;\">");
            Response.Write(" <div><b>Type of Reference: </b>" + reference.ReferenceType + "</div>");
            Response.Write(" <div>&nbsp;</div>");
            Response.Write(" <div><b>Employee: </b>" + reference.Employee.EmployeeType.ToString() + "</div>");
            Response.Write(" <div>&nbsp;</div>");


            Response.Write(" <div><b>Personal details</b></div>");
            Response.Write(" <div>Name: " + reference.Employee.Name + "</div>");
            Response.Write(" <div>EmplID: " + reference.Employee.ERGEmplid + "</div>");
            if (reference.Employee.DateOfBirth == null)
            {
                Response.Write(" <div>Date of Birth: " + "unknown" + "</div>");
            }
            else
            {
                Response.Write(" <div>Date of Birth: " + String.Format("{0:dd-MMM-yyyy}", reference.Employee.DateOfBirth) + "</div>");
            }
            Response.Write(" <div>Birth Place: " + reference.Employee.BirthPlace + "</div>");
            Response.Write(" <div>Birth Country: " + reference.Employee.BirthCountry + "</div>");
            Response.Write(" <div>Phone Number: " + reference.Employee.Phone + "</div>");
            Response.Write(" <div>Personal Email Address: " + reference.Employee.ERGEmail + "</div>");
            Response.Write(" <div>&nbsp;</div>");

            Response.Write(" <div><b>Job details</b></div>");
            Response.Write(" <div>Hire/Rehire Date: " + String.Format("{0:dd-MMM-yyyy}", reference.Employee.ERGHiredate) + "</div>");

            string terminationDate = string.IsNullOrEmpty(reference.TerminateDate.ToString()) ? string.Empty : String.Format("{0:dd-MMM-yyyy}", reference.TerminateDate);
            Response.Write(" <div>Termination Date: " + terminationDate + "</div>");
            
            string actionReason = string.Empty;
            if (reference.TerminateReason != null)
            {
                List<ActionReason> reasonForLeaving = ReferenceManager.GetActiveTerminationReasons();
                
                foreach (ActionReason reasonForLeavingObject in reasonForLeaving)
                {
                    if (reference.TerminateReason == reasonForLeavingObject.ActionId + "-" + reasonForLeavingObject.ActionReasonId)
                    {
                        actionReason = reasonForLeavingObject.Description;
                        break;
                    }
                }    
            }
            Response.Write(" <div>Reason for Leaving: " + actionReason + "</div>");


            Response.Write(" <div>Job Title: " + reference.JobTitle + "</div>");
            // Added on 30 sep 2014
            Response.Write(" <div>Local Job Title: " + reference.LocalJobTitle + "</div>");
            //End
            Response.Write(" <div>Job Level: " + reference.Employee.JobLevel + "</div>");
            Response.Write(" <div>Current department: " + reference.CurDept + "</div>");
            Response.Write(" <div>Business Sector: " + reference.Employee.BusinessSector + "</div>");
            Response.Write(" <div>New department: " + reference.NewDept + "</div>");
            Response.Write(" <div>Supervisor: " + reference.ManagerName + "</div>");
            Response.Write(" <div>Legal Entity: " + reference.Employee.LegalEntity + "</div>");
            if (reference.Employee.IsEmpSupervisor)
            {
                Response.Write(" <div>Number of Reports : " + reference.Employee.NumberReports.ToString() + "</div>");
            }
            Response.Write(" <div>&nbsp;</div>");

            // Write the rating schema for the template
            Response.Write(" <div><b>Ratings</b></div>");
            Response.Write("<table width = 600 border = 1 style=\"font-family:verdana,'Times New Roman',Arial;font-size:7.5pt;\">");
            Response.Write(" <tr>");
            Response.Write(" <td td align=left width = 300>" + "Rating" + "</td>");
            Response.Write(" <td td align=left >" + "Definition" + "</td>");
            Response.Write(" </tr>");
            foreach (CoreXlatTable rating in ratingSchema)
            {
                Response.Write(" <tr>");
                Response.Write(" <td td align=left width = 300>" + rating.ShotDesc + "</td>");
                Response.Write(" <td td align=left >" + rating.LongDesc + "</td>");
                Response.Write(" </tr>");
            }
            Response.Write("</table>");
            Response.Write(" <div>&nbsp;</div>");

            //Write the Radio Button categories 
            Response.Write("<table width=600 border=1 style=\"font-family:verdana,'Times New Roman',Arial;font-size:7.5pt;\">");
            Response.Write("<tr>");
            Response.Write("<td align=left><b>Rating</b></td>");
            foreach (CoreXlatTable rating in ratingSchema)
            {
                Response.Write("<td align=center><b>" + rating.ShotDesc + "</b></td>");
            }
            Response.Write("</tr>");

            foreach (HP.HR.Cap.ERG.Business.Entities.Category category in categoryList)
            {
                if (category.CategoryTypes == CategoryTypes.RadioButton)
                {
                    Response.Write("<tr>");
                    if (category.Mandatory == Mandatory.Yes)
                    {
                        Response.Write(" <td >" + "*" + category.Name + "</td>");
                    }
                    else
                    {
                        Response.Write(" <td >" + category.Name + "</td>");
                    }
                    foreach (CoreXlatTable rating in ratingSchema)
                    {
                        if (category.ResponseValue == rating.FieldValue)
                        {
                            Response.Write("<td align='center'> <input type =radio  checked=checked name =" + id + "/>  </td>");
                        }
                        else
                        {
                            Response.Write("<td align='center'> <input type =radio name =" + id + "/>  </td>");
                        }

                    }
                    Response.Write(" </tr>");
                    id++;
                }

            }
            Response.Write("</table>");

            //Write the Text Area categories 
            Response.Write(" <div>&nbsp;</div>");
            foreach (HP.HR.Cap.ERG.Business.Entities.Category category in categoryList)
            {
                if (category.CategoryTypes == CategoryTypes.TextArea)
                {
                    if (category.Mandatory == Mandatory.Yes)
                    {
                        Response.Write(" <div>" + "*" + category.Name + ": " + "</div>");
                    }
                    else
                    {
                        Response.Write(" <div>" + category.Name + ": " + "</div>");
                    }
                    Response.Write(" <div>" + category.LongDesc + "</div>");
                    Response.Write(" <div>&nbsp;</div>");
                    Response.Write(" <div>" + category.ResponseText + "</div>");
                    Response.Write(" <div>&nbsp;</div>");
                }
            }
            Response.Write("</body>");
            Response.Write("</html>");
            Response.End();
        }

Jiale Xue - MSFT 35,556 Reputation points Microsoft Vendor

2023-11-08T07:30:48.3966667+00:00

Hi @Prajwal Zalaki ,

Sorry for replying to you so late. I'm not sure how to run your code.

Can you give some reproduction procedures?

Which dll does Reference belong to?

Are you using Asp.Net?
Prajwal Zalaki 5 Reputation points

2023-11-08T08:16:29.7166667+00:00

Hi @Jiale Xue - MSFT ,

No worries.

Yes, we are Asp.Net and we are not using Office DLL.
Jiale Xue - MSFT 35,556 Reputation points Microsoft Vendor

2023-11-09T11:16:00.7233333+00:00

Hi @Prajwal Zalaki ,

We consulted the engineer of our asp.net team and your project contains third-party libraries. Not in the scope of our handle. Can you provide a code version that does not include this library so that we can reproduce the problem? In addition, in view of this problem in designing Word, I will help you add the office development tag, and the invole-related team will join.

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Need Help Resolving Compatibility Issue with Microsoft Word Versions