question

ROYBALMICHAELA-8476 avatar image
0 Votes"
ROYBALMICHAELA-8476 asked ·

why am I not able to earn points for modules

Starting Friday Nov 15, 2019 I have not been able to earn XP points for modules completed. When i finish it awards the badge and trophy, but it It states 0% completed, 0 mins remaining with no XP points awarded. A sample of this can be found on my profile https://docs.microsoft.com/en-us/users/roybalmichaela-8476/activity

Is not supported the right tag to use with this question? I was unable to find suitable. Is there a recommendation for other tags?

Thank you

not-supported
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JuliePeppers-8267 avatar image
0 Votes"
JuliePeppers-8267 answered ·

I had the same problem, but I noticed when I finished the module, my points for the whole module were visible. When I stopped mid-way through a module, my place in the module wasn't saved, so I had to move forward from the beginning to where I left off - I believe that's why my points weren't visible even after some points had been collected my first time through a portion of the module.

· Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Ved-4927 avatar image
0 Votes"
Ved-4927 answered ·

I've noticed the same thing - "0% completed 0 mins remaining", but i noticed that the points were being accumulated when I checked in my profile section.

Please verify if your profile has captured the points correctly.

· Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

RaulArias-1350 avatar image
0 Votes"
RaulArias-1350 answered ·

I can see your points in your profile. I think that it's a matter of wait time while the profile gets updated. Check once again if the account has been updated correctly.

· Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

NicholasManolakos-6584 avatar image
0 Votes"
NicholasManolakos-6584 answered ·

Still works for me

· Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.