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Connection to Azure Redis from .Net on Prem

Jonna, Sasanka 5 Reputation points
2023-11-13T15:40:43.0766667+00:00

I am trying to connect to Azure Redis Cache from an on prem .net app but getting the below error. Is this due to firewall or something else?

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Azure Cache for Redis
Azure Cache for Redis
An Azure service that provides access to a secure, dedicated Redis cache, managed by Microsoft.
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  1. GeethaThatipatri-MSFT 27,987 Reputation points Microsoft Employee
    2023-11-13T21:11:12.1333333+00:00

    Hi @Jonna, Sasanka Welcome to Microsoft Q&A thanks for posting your question.

    The error message you provided indicates that the connection to Azure Redis Cache from your on-premises .NET application has failed. There could be several reasons why this is happening, including firewall issues, network connectivity issues, or configuration issues.

    You can check the below troubleshooting steps.

    https://learn.microsoft.com/en-us/azure/azure-cache-for-redis/cache-troubleshoot-connectivity#continuous-connectivity

    I would recommend raising support case if the troubleshooting steps doesn't help.

    Regards

    Geetha

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