question

RafaelAguilar-4841 avatar image
RafaelAguilar-4841 asked ·

Multiple Clients Failed Check

Good Afternoon Team.

I have many customers with failed customer status checks.
35836-image.png

LOG LocationService
35787-image.png

LOG CCMEVALTASK
35736-image.png

LOG CLIENTLOCATION
35853-image.png

35795-image.png

What else can I check to determine the problem and solve it?

Regards.

mem-cm-general
image.png (22.5 KiB)
image.png (46.0 KiB)
image.png (43.0 KiB)
image.png (91.2 KiB)
image.png (79.7 KiB)
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

1 Answer

Amandayou-MSFT avatar image
Amandayou-MSFT answered ·

Hi @RafaelAguilar-4841,

We could check the task scheduler to see if Configuration Manager Health Evaluation is exist.

35807-10291.png

And check the registry location: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Schedule\TaskCache\Tree\Microsoft\Configuration Manager\Configuration Manager Health Evaluation
And we can try to delete the old Configuration Manager Health Evaluation key and wait for the task recreated.

Here is the article we could refer to:
https://kickthatcomputer.wordpress.com/2018/06/08/configmgr-client-missing-health-eval-task/
Note: the above links are not from MS, and just for your reference.

Besides, typically if we uninstall the client and reinstall it these kind of things could be resolved.

To uninstall

Command Prompt

Call "C:\Windows\ccmsetup\ccmsetup.exe" /uninstall

Then reinstall the client from the SCCM server once it has been fully removed.


If the response is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.



10291.png (17.7 KiB)
1 comment Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Hi,

May we know the current status of the question? If there is any chance to try above suggestion? If there is any other assistance we can provide, please feel free to let us know, we will do our best to help you.


Thanks and regards,
Amanda

0 Votes 0 · ·