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Hybrid Autpilot Domain Join Failure. Am able to ping DC and Manually Join Domain

Matthew Campana 0 Reputation points
2023-11-30T05:56:55.56+00:00

Hi All

Im trying to troubleshoot an issue with a hybrid autopilot profile. Up until around a week ago Autpilot was working fine then it randomly stopped working. See below the context

  • The original server where the OBJ Connector was installed on had been decomissioned. The connector has been reinstalled on a different server intune.png
  • When a device is at the sign in page, i am able to ping the main dc
  • If the device is put into Audit Mode, Gets to the windows deskop and then manually domain joined via PC Settings it joins successfully

When the device is put through the autopilot process It fails with this error message

Error.jpg

I have run the Autopilot Diagnostics and the following is shown

APD.JPG

There is an error in the output stating "Could not Esablish Connectivity" and ODJ is not applied.

Im not sure what else I should be checking here to figure out why its not working.

Does anyone have any ideas?

Thanks

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
421 questions
Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
4,544 questions

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  1. Crystal-MSFT 44,831 Reputation points Microsoft Vendor
    2023-11-30T06:36:34.3833333+00:00

    @Matthew Campana, Thanks for posting in Q&A. For the issue, I think it can be that the device contacts the previous Intune Connector for Active Directory which make the domain join failed

    You can use Graph Explore to Get the deviceManagementDomainJoinConnector. Find the previous one and get its deviceManagementDomainJoinConnectorId

    https://learn.microsoft.com/en-us/graph/api/intune-odj-devicemanagementdomainjoinconnector-list?view=graph-rest-beta

    Then delete the previous deviceManagementDomainJoinConnector

    https://learn.microsoft.com/en-us/graph/api/intune-odj-devicemanagementdomainjoinconnector-delete?view=graph-rest-beta

    After the pervious Intune Connector is removed, try to do Autopilot again to see if it can work.

    Hope the above information can help.

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  2. Rudy Ooms 596 Reputation points MVP
    2023-11-30T12:45:41.8666667+00:00

    Even when the device is able to ping the dc etc... how did you configured this setting: "Skip AD connectivity check," if that one is configured yo yes, what happens when setting that to no?

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