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Microsoft Autopilot - Error 0x81039022

Haraxus 1 Reputation point
2020-10-29T12:07:15.53+00:00

Hello,

It has been several days since I had an error message when "Securing the equipment" when supplying a station via the White Gloove.

Error: 0x81039022

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I haven't added any Compliance Policy to Intune, so I don't understand why I'm getting this error.

The error message occurs on physical and virtual hardware.

Do you have an idea ?

Windows Autopilot
Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
422 questions
Microsoft Intune Enrollment
Microsoft Intune Enrollment
Microsoft Intune: A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.Enrollment: The process of requesting, receiving, and installing a certificate.
1,279 questions
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1 answer

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  1. Crystal-MSFT 44,831 Reputation points Microsoft Vendor
    2020-10-30T01:37:30.47+00:00

    @Haraxus For the error we get, based on my research, the possible cause can be with TPM. For Autopilot white-glove, it has been replaced with: pre-provisioning. To enroll with this method, physical devices needs to support TPM 2.0 and device attestation. Virtual machines aren't supported. We can see more details in the following link:
    https://learn.microsoft.com/en-us/mem/autopilot/pre-provision#prerequisites

    Please check if we meet all the prerequisites.

    Hope it can help.

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