question

GlenV-8614 avatar image
0 Votes"
GlenV-8614 asked ·

Office 365 – Azure AD User Showing as ‘Guest’

Hello,

We have one user who is listed in Azure AD (O365 tenant) as a ‘guest’ with ‘multiple’ sources of authority and this is different to everybody else in our directory.

4731-ad.png

4741-authority.png

Is there anything I can change/configure so that this user only has the ‘Windows Server AD’ source of authority synced from our local AD via 'Azure AD Connect'?

Any help gratefully received.

Kind regards,

Glen


azure-active-directory
ad.png (15.5 KiB)
authority.png (26.7 KiB)
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

JankeSkanke avatar image
0 Votes"
JankeSkanke answered ·

You will probably not be able to delete the user if it is also a synced user. To clean this up I recommend that you remove the user from your Azure AD Sync scope, allow the user to be deleted from AAD on the next sync. Verify after that if the user is still there, but now only with Microsoft Account as authority. Now delete it, and remove from Deleted users too.
Put user back in sync scope and verify that the user is back in the cloud.

Also it is possible to change a user programaticly from Guest to Member, but that would probably not fix this issue.

· 1 · Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.

Spot on JankeSkanke!

I followed the process you detailed of removing the user and re-syncing and that has resolved my problem.

Thank you so much for your help.

0 Votes 0 · ·
michev avatar image
0 Votes"
michev answered ·

I'm not sure whether you can remove a "source of authority". But you can always delete the user and let it resync from AD.

· Share
10 |1000 characters needed characters left characters exceeded

Up to 10 attachments (including images) can be used with a maximum of 3.0 MiB each and 30.0 MiB total.