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Hi Team,
We are not able to log in to the Virtual machine. Getting error message target machine is either not reachable or username/password incorrect.
But earlier it was working. Could you please tell us the reason why we are not able to log in to the server?
Here is the details:
Virtual machine name:
erikamaureenrhel8vm4
Step 1:
We are entering User name and Password and click on connect via Bastion.
Getting error message -target machine is either not reachable or username/password incorrect.
Please let us know if you need any more info?
Thanks,
Samir
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(54.400000000000006, 3%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKM%3C/text%3E%3C/svg%3E)
Hello Kumar Koley, Samir,
Thank you for contacting Azure Community Forum. Please let us know if you are still facing this issue. If so, we would request you to follow the document below:
You can troubleshoot your connectivity issues by navigating to the Connection Troubleshoot tab (in the Monitoring section) of your Azure Bastion resource in the Azure portal. Network Watcher Connection Troubleshoot provides the capability to check a direct TCP connection from a virtual machine (VM) to a VM, fully qualified domain name (FQDN), URI, or IPv4 address. To start, choose a source to start the connection from, and the destination you wish to connect to and select "Check". For more information, see Connection Troubleshoot.
-Kanika Gupta
Hello Kumar Koley, Samir
Please let me know if the issue is resolved or above steps helped identify the issue.
-Kanika
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(236.8, 63%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBD%3C/text%3E%3C/svg%3E)
can you check the boot diagnostic and let us know what you can see from the screenshot?