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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 25%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJT%3C/text%3E%3C/svg%3E)
Hello,
As mentioned in the title, I have a Microsoft Bot in production. The bot's typing status (shown below) works fine in the old teams, but the typing status does not display in the new teams. I'm fairly sure it was working in the new teams for a while, but I can't be 100% sure because its been a while since I tested in this environment.
Mostly I'm just looking to see if anyone else has experienced this issue, and if so what was done to remedy the situation. I can also share any code if needed, but it didn't seem necessary for this issue.
Thank you
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(57.599999999999994, 65%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMM%3C/text%3E%3C/svg%3E)
We have raised a bug for this issue. It is being worked on by engineering team. The fix has not yet reached the public rings, we will keep you posted once the fix reaches public rings. Thank you.
We have raised a bug for this issue. It is being worked on by engineering team. The fix has not yet reached the public rings, we will keep you posted once the fix reaches public rings. Thank you.
The issue has been fixed. We checked this in Teams web and desktop apps. Could you please check and confirm.
Desktop version:
Web version:
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(198.4, 81%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESP%3C/text%3E%3C/svg%3E)
Thank you. It is working as expected now in new teams.
Hi Meghana,
I can confirm the indicator is finally working again. Thank you for the follow up.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(38.4, 64%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
I don't see this working in new teams only old teams
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
@Jacob Thomas Thanks for reaching out to us, this appears to be a known issue with Microsoft Teams. I have seen the report on the UserVoice channel - https://feedbackportal.microsoft.com/feedback/idea/a850c116-529a-ee11-a81c-000d3a02ba69
You can also report this issue in the repo of Microsoft Bot Framework - https://github.com/microsoft/BotFramework-Composer/issues?q=is%3Aissue+
Microsoft is aware of this issue and is actively working on a fix. However, as of now, there is no announced timeline for when the fix will be released.
You can monitor the Microsoft Teams UserVoice and Microsoft Bot Framework GitHub repository for updates on this issue.
In the meantime, you may want to consider implementing a workaround. For example, you could send a message from your bot saying something like "Let me find that information for you..." before the bot starts processing the user's request. This can give the user some indication that the bot is "thinking" even if the typing indicator is not displayed. However, please note that this is just a workaround and may not be suitable for all scenarios.
Remember to keep your Teams client up-to-date, as the fix will likely be delivered in a future update.
I hope this helps, please let me know if you have other questions.
Regards,
Yutong
-Please kindly accept the answer and vote 'Yes' if you feel helpful to support the community, thanks a lot.
Thanks for the answer, and possible solutions to the problem. I am curious if you have any idea of what the timeline will be for a potential fix to the issue?
I'm also curious if you happen to know if there is a way to check which version of Teams a user is using? I'm not sure we would end up going with the workaround you mentioned unless we are able to do so
I am also having the same issue in the MS Teams chat bot. In old teams, the typing (the bot is "thinking") treatment was working perfectly, but it is not working in new MS teams. I will also follow this link to know the status of this issue.
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This comment has been deleted due to a violation of our Code of Conduct. The comment was manually reported or identified through automated detection before action was taken. Please refer to our Code of Conduct for more information.