How to shorten the url for reference document response

Muhammad Shuja 85

Using Azure OpenAI with Azure AI Search to build Chatbot. When we get response from OpenAI, there's this unique feature from Azure, to provide response file url link. It looks quite big and ugly as the response. Is there a way to shorten this url ?

Carlos Solís Salazar 16,696 Reputation points MVP

2023-12-21T00:50:14.72+00:00
Integrating Azure OpenAI with Azure AI Search to build a chatbot is an advanced application, and it's great that you're exploring these capabilities. Regarding your query about the long and cumbersome URL links in the response from Azure OpenAI, there are a few approaches you could consider to handle this:

URL Shortening Service: You can use a URL shortening service like Bitly, TinyURL, or even Azure's URL shortening service (if available) to convert the long URL into a more manageable form. This would involve an additional step in your response processing where you send the URL to the shortening service and receive a shortened version in return.

Custom URL Shortener: If you want more control or have specific requirements, you can build your own URL shortening service. This can be hosted in Azure and could use Azure Functions for the serverless backend, with Azure Table Storage or Cosmos DB for storing the URL mappings.

Handling URLs on the Client-Side: If your chatbot has a web or mobile client, you can handle the URL shortening or formatting on the client side. This way, the full URL is sent to the client, but it's displayed in a shortened or more user-friendly format.

Embedding URLs in Text or Buttons: Instead of showing the URL directly, you could embed it within the chat response as a hyperlink attached to a piece of text or a button. For example, "Click here for more details" where "here" is a hyperlink containing the long URL. This approach keeps the chat interface clean and user-friendly.

Database Mapping: Store the long URLs in a database with a unique identifier, and only include this identifier in the chatbot response. When the user interacts with this identifier (like clicking on it), your backend can retrieve the full URL from the database and redirect the user accordingly.

Azure Blob Storage with Custom Domain: If the URLs are pointing to resources in Azure Blob Storage, you might be able to use a custom domain with Azure Blob Storage to create shorter URLs.

Azure API Management: If you're using Azure API Management, you could set up a redirection or rewrite rule that takes a short URL and expands it to the full URL.

Each of these methods has its own advantages and considerations in terms of implementation complexity, maintenance, and user experience. The best approach would depend on your specific requirements, resources, and the architecture of your chatbot application.

If you find this information useful for your chatbot project, please consider accepting this answer. If you have more questions or need further assistance, feel free to ask!
navba-MSFT 17,360 Reputation points Microsoft Employee

2023-12-21T05:19:07.62+00:00

@Muhammad Shuja Just following up to check if you had a chance to look at the suggestions shared in this thread. Please let me know if you had any updates on this.

Accepted answer

Ashkan Radmand 75 Reputation points

2024-01-17T23:24:43.6466667+00:00

I'm dealing with the same issue where instead of file names, url's are shown for references.

But I've seen a video where references have file names: https://www.microsoft.com/en-us/videoplayer/embed/RW18YwQ?postJsllMsg=true So, I think it should be possible to show file names for references. Thoughts?
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1 additional answer

navba-MSFT 17,360 Reputation points Microsoft Employee

2023-12-19T04:29:11.3566667+00:00

@Muhammad Shuja Welcome to Microsoft Q&A Forum, Thank you for posting your query here!

You cannot update the url references from Azure Open AI response. Also you cannot remove the reference links now. You can try to customize the experience with the web app to some extent though.

https://learn.microsoft.com/en-us/azure/ai-services/openai/concepts/use-your-data#web-app-customization

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If you are NOT using the Microsoft webapp chatbot code and using a third party webapp/custom developed webapp project using the Azure OpenAI Service APIs directly, then you have significant freedom in how you choose to present the root message and citations information. A quickstart sample which shows a rudimentary example of that is here.
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Hope this helps. If you have any follow-up questions, please let me know. I would be happy to help.
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Ashkan Radmand 75 Reputation points

2024-01-17T23:17:11.8633333+00:00

Hello,
I'm dealing with the same issue, where instead of file names, url's are shown for references. see the image below:

However, there is a video I've watched, where the references are filenames:

https://www.microsoft.com/en-us/videoplayer/embed/RW18YwQ?postJsllMsg=true So, I think there should be a way to show file names for references. Thoughts?

TagnaviMY-1268 30 Reputation points

2024-02-20T07:13:06.78+00:00

Hi, I am using the Microsoft webapp chatbot code, (with AOAI and AI search and datasource is sharepoint), but below the response from chatbot, i could see only the Citations,

onclick citation, a side panel opens , would like to show the sharepoint file links along with citation, how to achieve this. Thanks
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