Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
8,227 questions
Reinstall audio driver from the support site of the manufacturer to fix the issue.
Windows 11, no audio coming from speakers after update
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(12.8, 36%, 11%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ELO%3C/text%3E%3C/svg%3E)
Lauralei Oathout
0
Reputation points
This problem has persisted for some time now. I don't remember when I updated my laptop, but it was probably somewhere in the first 5 months of 2023. After it happened, literally have not been able to hear any audio come out of my speakers. I can't even use regular earbuds either. The only thing that works is a headset through the USB ports, which has audio and can detect my microphone. Honestly just getting tired of this having tried endless solutions in the past year with nothing working. Does anyone know how to fix this?
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(288, 78%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ENT%3C/text%3E%3C/svg%3E)
Nichole Thalji 0 Reputation points2024-04-01T22:11:40.62+00:00 My boneless conduction headsets are the only things working. I have troubleshooted everything on 2 different laptops (hp & lenovo). I have spent the past hour + with a customer service person at Windows. Everything was fine until upgrade. Computer constantly requesting me to upgrade was driving me nuts. Now I regret upgrading both computers. Not buying $4000 worth of new laptops just for audio. Also unprofessional to tend to clients and no sound.
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4 answers
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(92.8, 23%, 18%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESS%3C/text%3E%3C/svg%3E)
S.Sengupta 15,416 Reputation points MVP2024-01-08T01:04:08.4366667+00:00 -
Nichole Thalji 0 Reputation points
2024-04-01T22:12:12.18+00:00 Did that, no help.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(131.20000000000002, 96%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGH%3C/text%3E%3C/svg%3E)
Gidget Hall 0 Reputation points2024-04-24T14:25:43.8733333+00:00 I did that as well. No solution.
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(313.6, 55.00000000000001%, 40%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHL%3C/text%3E%3C/svg%3E)
Hania Lian 8,121 Reputation points Microsoft Vendor2024-01-09T03:25:52.7866667+00:00 Hello,
Firstly, I suggest that check Windows Updates. Sometimes, the problem can be solved by installing the latest Windows updates. Go to Settings > Windows Update > Check for updates.
You can treat this tool to check. This in-built tool can find and fix audio problems automatically.
Open the Settings app and go to System.
Under System, go to Troubleshoot > Other troubleshooters.
Click on Run next to Playing Audio troubleshooter.
Check these services below if they are running.
Press Windows + R, type services.msc and click OK.
In the Services window, make sure these services are Running and have their Startup type set to Automatic:
Windows Audio Windows Audio Endpoint Builder Remote Procedure Call Meanwhile, we could try to roll back the sound driver version to check.
If the issue still insists, I suggest that system restore could be a choice.
Best Regards,
Hania Lian============================================
If the Answer is helpful, please click "Accept Answer" and upvote it.
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Nichole Thalji 0 Reputation points
2024-04-01T22:13:30.53+00:00 Tried this, windows customer service removed updates and still no audio. No one knows what to do. This is on 2 different laptops that have been troubleshooted to no end.
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Kapil Arya 7,756 Reputation points MVP2024-01-11T08:22:26.68+00:00 I recommend to update the audio driver to latest version, see if it helps. You can get latest version from your device manufacturer's website.
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