question

Hoite1974-2098 avatar image
0 Votes"
Hoite1974-2098 asked MichaelDeVroom-5029 answered

Error 0x8020002c while transfering data from CMG

Dear all!

I have an issue which I am unable to fix. It has to do with our CMG which also acta as a cloud distribution point.

We have had problems before with our CMG and applications that had a lot of files, but we have overcome these by zipping the applications and this has been working fine. Now, we want to use the CMG with a task sequence to upgrade our older Windows 10 machines to the newest Windows 10 build. I have distributed all content to our Cloud DP and configured the task sequence to download all content before staring and making it able to run on Internet clients.

The problem is that it will not download the Operating System Update package. The DataTrensferService.log shows an error:
Failed to add file C:\WINDOWS\ccmcache\r.BCWork\Work\sources/install.wim to range download. Error - 0x8020002c

I realize from the error code that it has something to do with the BITS transfer, but I am at a loss to where the problem might be.... I obviously can't zip the Operating System upgrade package....

Any one else seen this particular problem with their CMG/CloudDP and can point me in the right direction?

Thanks in advance!
Regards
Holger

Anyone else

mem-cm-general
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SimonRenMSFT-3639 avatar image
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SimonRenMSFT-3639 answered SimonRenMSFT-3639 published

Hi,

Thanks for posting in Microsoft MECM Q&A forum.

May we know what version of Configuration Manager current branch exactly are you using and what version of Windows exactly are you trying to deploy?

Please make sure all of the content referenced by the in-place upgrade task sequence is distributed to a content-enabled CMG. (Enable the CMG setting: Allow CMG to function as a cloud distribution point and serve content from Azure storage.) You can also use a cloud distribution point. Otherwise devices can't run the task sequence.

When you deploy an upgrade task sequence, use the following settings:

1.Allow task sequence to run for client on the Internet, on the User Experience tab of the deployment.

2.Choose one of the following options on the Distribution Points tab of the deployment:

a. Download content locally when needed by the running task sequence. Starting in version 1910, the task sequence engine can download packages on-demand from a content-enabled CMG or a cloud distribution point. This change provides additional flexibility with your Windows 10 in-place upgrade deployments to internet-based devices.
b. Download all content locally before starting task sequence. In Configuration Manager version 1906 and earlier, other options such as Download content locally when needed by the running task sequence don't work in this scenario. The task sequence engine can't download content from a cloud source. The Configuration Manager client must download the content from the cloud source before starting the task sequence. You can still use this option in version 1910 if needed to meet your requirements.

Please note: Start the upgrade task sequence from Software Center. This scenario doesn't support Windows PE, PXE, or task sequence media. Only with the latest version 2006, bootable media can download cloud-based content.

For more information, please refer to the official article: Deploy Windows 10 in-place upgrade via CMG

Best regards,
Simon


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Hoite1974-2098 avatar image
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Hoite1974-2098 answered SimonRenMSFT-3639 commented

Hi Simon!

Sure, we are using MEMCM CB 2006 with hotfix KB4580678 and we are deploying Windows 10 Enterprise build 2004.

Our CMG is setup as a DP and working well, except, as I wrote with large applications. All content for the task sequence is distributed to the CMG. The task sequence is set to run on internet clients and all content is set to download before starting the task sequence. So I believe all is good here.

On the client, which is on the internet, the content transfer is started and I can follow the progress in DataTransferService.log, ContentTransferManager.log and FileBITS.log. All seems to go well, until we hit the largest file to be downloaded, Install.wim.

In the DataTransferService.log I see the following error message: Failed to add file C:\WINDOWS\ccmcache\j.BCWork\Work\sources/install.wim to range download. Error - 0x8020002c
In ContentTransferManager.log I see: CTM job {EE8B1D11-1D1D-473D-8D0A-8F43DBD23209} suspended
FileBITS.log just stops.

In the DataTransferService.log it is attempts to switch location:
UpdateURLWithTransportSettings(): OLD URL - https://.cloudapp.net/downloadrestservice.svc/getcontentxmlsecure?pid=GL2011D8&cid=GL2011D8&tid=GUID:85298471-8EAC-4109-9719-27CFBA521E6C&iss=<FQDN-MP-Server>&alg=1.2.840.113549.1.1.5&st=2020-11-04T08:30:36&et=2020-11-04T16:30:36
UpdateURLWithTransportSettings(): NEW URL - https://
.cloudapp.net:443/downloadrestservice.svc/getcontentxmlsecure?pid=GL2011D8&cid=GL2011D8&tid=GUID:85298471-8EAC-4109-9719-27CFBA521E6C&iss=<FQDN-MP-Server>T&alg=1.2.840.113549.1.1.5&st=2020-11-04T08:30:36&et=2020-11-04T16:30:36
DTSJob {8E87B646-11AD-4DBD-B449-6E768C0DC20F} switched to location 'https://
..cloudapp.net:443/downloadrestservice.svc/getcontentxmlsecure?pid=GL2011D8&cid=GL2011D8&tid=GUID:85298471-8EAC-4109-9719-27CFBA521E6C&iss=<FQDN-MP-Server>&alg=1.2.840.113549.1.1.5&st=2020-11-04T08:30:36&et=2020-11-04T16:30:36'

But nothing happens after this....

· 1
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Hi,

Thanks for your reply and detailed information.

This is a strange issue. I will do more research, if there is any update, I will let you know. Thanks for your understanding.

Best regards,
Simon

1 Vote 1 ·
AlanDoeGrise avatar image
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AlanDoeGrise answered KevinEverts-6632 published

Same Issue, same version
Any update on this ?

· 5
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I am also having this same issue with CMG and the Install.wim file. I am on CB 2010 and have tried with both the normal CMG and the new Scale out VM Set. Every other application or file will transfer without issue.

My log files match what op said.

0 Votes 0 ·

Hello Dillon,
I opened a case on Microsoft support last week. I will give you some news about this issue.

I'm still in 2006 full hotfix.
For my part it's a modified WIM with multiple (9) languages for international deployment and the wim file is almost 10GB.

0 Votes 0 ·

Hello Alan,
Mine is also a Multi Language WIM file but is around 6.5 GB.

Let me know if you hear anything back from support. It seems to be limited to just the Language WIMS at the current time as everything else copies fine.

0 Votes 0 ·

Hi Dillon,

Here are some news :

54105-2021-01-06-20-13-33-window.png




For the moment we created a client policy to disable BranchCache at the same time as the content is downloaded for the task sequence requirement.
It work in both environment (VPN / CMG) but it’s not a solution, just a workaround at the moment.


0 Votes 0 ·

How did you do this? Is there a way to only have clients on the CMG use it?

0 Votes 0 ·
Hoite1974-2098 avatar image
1 Vote"
Hoite1974-2098 answered SimonRenMSFT-3639 commented

Hi Everyone!

I should have followed up a little sooner, but things became quite frantic once I got stuff working!

I puzzled around with this issue for quite some time because we had BranchCache disabled in the SCCM client settings! I ended up trawing through all our GPOs and found there was a powershell start-up script in our GPO's, setting some BranchCache settings. It contained the following code:

netsh branchcache reset
REG ADD "HKLM\Software\Microsoft\Windows NT\CurrentVersion\PeerDist\DownloadManager\Peers\Connection" /v ConnectPort /t REG_DWORD /d 3232 /f
REG ADD "HKLM\Software\Microsoft\Windows NT\CurrentVersion\PeerDist\DownloadManager\Peers\Connection" /v ListenPort /t REG_DWORD /d 3232 /f
REG ADD "HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\PeerDist\Retrieval" /v SegmentTTL /t REG_DWORD /d 180 /f
netsh branchcache set service mode=distributed serveonbattery=TRUE
netsh branchcache set cachesize size=50 percent=TRUE
Set-Service -Name peerdistsvc -StartupType Automatic

When I took this out of the equation and did a netsh branchcache reset before re-trying all was good and all files downloaded from the CMG without problems and machines started upgrading!!

Regards
Holger

· 1
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Hi,

Thank you very much for your feedback and sharing. We're glad that the question is solved now. It may help others who have similar issue. If you have any questions in future, we warmly welcome you to post in Microsoft Q&A forum again.

Have a nice day!

Best Regards,
Simon

0 Votes 0 ·
MichaelDeVroom-5029 avatar image
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MichaelDeVroom-5029 answered

Hi, we have this error too with our CMG. This is during an IPU which has 2 wim files 1909 to choose of (GB and US). One is the standard wim and the other has been changed.

We are on CM 2010 and agents on 9040.1015.

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Posk-9546 avatar image
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Posk-9546 answered

Same issue here. 0x8020002c while pre caching the install.wim (1909 OS files). Using the Pre download option with CMG (VPN enabled also in the mix) does not work. We're using "download package content" within the task sequence directly to go around this bug. 2 separate task sequence. 1 for download and 1 for run time.

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MichaelDeVroom-5029 avatar image
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MichaelDeVroom-5029 answered

Just the same as Posk. 2 task sequences, 1 pre-cache (downloading the data first), 1 ts for the actual installation. All based on 1909 (.9 GB and .11 US).
And the options to download prior installation is set too.

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