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Not compatible Wired Digital Pen & Mouse from Quest with Windows 10

So I have a wired digital pen and I want to install it to my pc with Windows 10 but the pen is pretty old and I get the error "-1603 Fatal error during installation". The pen is compatible with Windows XP so it is probably a compatibility problem. Does anyone know whether can I make it work on Windows 10?

windows-10-application-compatibility
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ElevenYu-MSFT avatar image
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ElevenYu-MSFT answered

Hi,

You can check below troubleshooting steps to see if they could resolve your issue.
https://docs.microsoft.com/en-us/troubleshoot/windows-server/application-management/msi-installation-error-1603

If it is a compatibility problem, the only solution should be purchasing a new pen.

Thanks,
Eleven

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THF-5359 answered

Unfortunately I will have to buy a new pen probably, but thanks for the assist!

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